We need a legal document drafting for us as a software and hardware supplier which also covers a service level agreement for support issues.
The document should outline the business relationship between ourselves and the partner (not the end customer) and cover elements such as payment of invoices, our responsibilities as the supplier, relevant service level agreements, withdrawal of licenses and service due to lack of payment, our responsibility from a support side, how support calls can be placed with ourselves etc.
We do also collect data from customer systems as part of delivering support so any requirements from GDPR should also be covered.
The document should be covered by UK Law
Our company is a UK Limited Company
20 freelancers are bidding on average $181 for this job
Hi, We are a team of Lawyers and have extensive experience in legal drafting work and it would be compliant with GDPR wherever applicable. Let's discuss this over chat and get started
Hi there, I understand that you need an SLA agreement. I am a lawyer having years of experience in the legal drafting field and I will be extremely happpy to help! Click on chat to speak with me!
Hello dear client, I am a Native English speaker and would like to help you with this project. My articles are of high standards, no grammar mistakes and engaging.
hired as paralegal assistant for 8 years (Law Firm) in the Philippines and part of my duties and responsibilities are legal documentations, compliances and legal contracts. A Bachelor of Laws degree.