Job: VoIP Level 2 Senior Engineer
MondoTalk is a VoIP company providing VoIP services to subscribers located in over 100 countries.
MondoTalk is seeking a person to employ full time that meets the below requirements. Please demonstrate where possible how you are able to address the below points with proven past experience and examples.
This is a fulltime position requiring you to work Australian business hours Mon-Fri 8am-5pm GMT +8.
Please be aware this is a FULL TIME position. You are expected to be only working for us and no other company.
Responsibilities include, but are not limited to:
* Provide 2nd level support via phone, email, IM and/or remote desktop technologies;
* Program, configure, and maintain MondoTalk’s VoIP systems;
* Create and complete client hand-over documentation;
* Directly communicate with Level 1 support staff;
Mandatory Education
* Tertiary / University Degree in Computer Science and/or Software Engineering.
* A copy of your certificate MUST be provided along with the scores you achieved in each unit.
Mandatory Skills Required
You will be required to demonstrate these skills
* Telephone (VOIP/PABX) support experience
* Strong client focus and professional communication skills
* Excellent analytical and trouble shooting skills
* Experience in network troubleshooting
* Minimum 3 year experience with Asterisk.
* Minimum 5 year experience in administrating, deploying, networking and securing Linux
* Minimum 2 years experience in programming, administrating and database design in MySQL
* Fast learner of new technologies
* Ability to prioritise tasks and reschedule tasks to meet with deadlines and changes in customer priorities
* Ability conduct R&D on new technologies and how they can best help MondoTalk in delivery of features and operating cost reductions.
* Good written and spoken English skills
* Attention to detail to ensure minimal bugs are coded into software systems
* Ability to implement internal procedures and policies with efficient automated software systems.
* Works well with remote technologies and teleconferences
* Proven Team management and leadership skills
Highly regarded skills
* 1 year experience with Virtualisation Technologies e.g. VMware VSphere
* 2 years experience in managing and budgeting projects
* 3 years experience programming in PHP
* 3 years programming experience in a procedural and object orientated languages
* 3 years experience programming with HTTP POST, HTTP GET API's.
* 3 years experience programming with web services.
Your Application
Your application MUST enclose have the following:
1) A cover letter outlining why you wish to work with MondoTalk and what you believe you have that will contribute to this company.
2) Two references for employers you have worked for before, they must have a phone number and company website so that we can contact them.
3) Demonstrate how you meet the "Mandatory Skills Required".
4) Your CV
5) The type of Internet connection you have at your home office and how reliable it is.
Hi,
Lets discuss? I am willing to work for a company who is reliable and have opportunities.
I am having 7+ years of experience in Internet and voip trouleshootings & design and deployment.