Mystery Shopping is a process in which a person visits a retail store, restaurant, bank branch or any such location with the objective of measuring the quality of customer experience.
Many companies define detailed processes and parameters to ensure that customers will have a good experience in their sales locations. Some examples are:
How customers will be greeted
What is the maximum acceptable waiting time
What should be the temperature of the facility
How many products should be on display etc.
To ensure that these processes are followed, these companies hire Mystery Shopping Companies to conduct regular audits on their locations.
We are currently recruiting Mystery Shoppers from all over the world. Interested people revert back to me.
7 freelancers are bidding on average ₹1329 for this job
I love mystery shopping but there were no opportunities available. But as for now I see a opportunity. I am from india and would love to be a part of this project