Market Research for the Support and Problem Solving space
Budget $30-250 USD
Job Description:
Understand the space of Support, giving / getting help and problem solving.
I am hoping the questions below will help me understand the business and market opportunity, including the total addressable market (TAM) and total serviceable market in this space.
My top priority is to answer these for the US, but would also love some data for the rest of the world, in this order: Europe, Asia and Africa.
A description of how you got the specific numbers / conclusions, including relevant sources is required.
I'm looking for a 3-day turnaround, but I am also interested in having an option to continue and go deeper after that.
Support network (5)
- People who have strong support networks they can rely on
- People who don’t have a support network they can rely on
- People who feel lonely
- People who would be willing to talk to strangers to feel less lonely
- What is the market / opportunity size?
Needing/Asking for help (13)
- People who feel stuck
- People who have a problem and don’t know how to solve it
- People who have tried to solve a problem online and have found what they needed
- People who have tried to solve a problem online and have NOT found what they needed
- People who feel they could grow personally if they had access to the right people / resources
- People who feel they could grow personally if they had access to the right people / resources
- People who use public forums to ask questions / for help. Demographics
- People who use private forums / communities to ask questions / for help. Demographics
- Platforms / tools / forums and communities that people use to get a question answered or ask for help.
- Avg time people wait to get an answer to their question / request for help
- People who get professional mentoring online
- How long are people willing to wait to be mentored?
- What is the market / opportunity size?
Helping others (4)
- People who volunteer their time to help others. Categories of help
- People who answer questions in public forums. Demographics
- People who answer questions in private forums / communities. Demographics
- People who give professional mentoring online for free vs for pay (how much on avg/hour)
Assistants (9)
- People who relay on chatGPT to answer questions and to get help/unstuck
- In their professional life. Level of usefulness
- In their personal life. Level of usefulness
- People who have a personal assistant
- People who have an online human assistant (everything is done online)
- How long are they willing to wait for the assistant to get back to them?
- People who have an online virtual assistant
- Would you be ok to have a stranger give me advice? What would it take?
- How long would they be willing to wait for help/advice?
- What is the market / opportunity size for this space?
People open to talking to people different from themselves / in other cultures (8)
- How many people like traveling international?
- How many people like learning new languages?
- How many people in the US speak more than 2 languages?
- How comfortable are people talking to strangers?
- How many people would like to meet somebody from a different culture
- How many people would like to learn a foreign language?
- How many people are in user groups (WhatsApp, Facebook, etc) where they don’t know the other people in the group?
- What is the market / opportunity size?
General Demographics (15)
- People who have recently (last year) transitioned from permanent full-time roles to freelance and self-employed work. Types of work.
- Do these people feel well supported by existing tools/platforms?
- Stay home moms
- Moms who work outside of the home
- US graduates joining the workforce
- People who change industries
- People who change job families
- People retiring in a year
- People starting their own company / venture
- People moving
- People moving out of state
- People that get diagnosed with Cancer and other serious deseases
- Retired
- Retired parents
- Retired professionals
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