SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp)
Budget $250-750 USD
Job Description:
The main goal is to provide companies the tool they need to use WhatsApp as a collaborative way to communicate with their customers without need to go with WhatsApp pro API.
The administrator needs to be able to add or delete agents
The administrator needs to be able to add or delete phone numbers and will be able to scan QR codes if the WhatsApp solution needs it.
The only setting needed at the moment for the administrator is to choose if all agents can see all conversations or if agents can see only their own conversations.
Admin should also choose if the incoming conversation with no agents assigned should be assigned in a round-robin or if manually assigned.
The administrator can create e quick answer that could be used into chats
We will provide frontend design for Chat and other pages.
Agents should be able to receive an invitation when the admin add them and then access the chat interface.
Others functionalities:
All contacts should be matched with one phone number
Add a subscription model with management the in Backend for the owner of SaaS (possibility to suspend customer, and change pricing)
Sign Up and login in for admins and agents should be possible via email or google account
An agent can add tags to a conversation (and therefore create them)
We need an endpoint to send messages by API from other sources.
We need when a message is sent from the interface, it will be resent as a webhook
For now, we want a functioning model and we will grow functionalities in the future
Code should be well documented and structure created to anticipate the next evolutions.
The preferred language for the backend is Django but we are open to other stacks
For now, the interface would be only web but if we can use PWA apps, it would be a huge plus
Did you do something similar in the past that you can show to confirm? Please send me your previous work sample.
58 freelancers are bidding on average $659 for this job
Greetings, I am Raman. I can help you with saas project ( saas for multi-agent live chat integration with whatsapp). We have completed more than 20+ API projects in last few months. Can we discuss more and get star More
Hi there! You need to develop a SaaS Project ( SaaS for multi-agent live chat integration with WhatsApp), I have seen the project description carefully send me a message for more discussion. As per your project More
Hi, SaaS for multi-agent live chat integration with WhatsApp I have gone through your requirement and understand that,you are looking for highly skilled, qualified, and experience (Android ,iphone /ipad) Mobile App w More
Hello, Nice meet you! I have read your project requirements and then I am sure I can complete that project. I can help you. Thank you.
Hi we love django and have build multiple projects in it, we are confident of getting this done quickly and in budget , please connect to take this forward.
Hi, I can't wait to see the design requirements of this SaaS After that I can establish the PWA-stack With other words I'm glad to do that project for you For details please contact me on chat Thanks PS: if take decis More
Hi I have read the job brief with interest and I am sure that I possess all the necessary skills and experience that you require, as I am a senior developer that has worked on numerous projects such as yours. I particu More
Greetings, Thank you for this posting an opportunity related to my area of expertise. I understand your requirements and would love to discuss them in detail. I have done similar work recently in past. I have excelle More
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Hi there Hope you are doing well I am pleased to put my bid on this project I have seen your project description ican do it for you..... I am Ankita Experienced Web and Mobile App Developer here with 8+ years of Exp More
hello, I have developed and am scaling a multi-agent customer service tool, with whatsapp, I am working on functions such as crm, other communication channels such as fb messenger, instagram, telegram, contact me I wil More
Narinder Alliance Technologies LLC USA | Canada | India An IT Consulting and Software Development company. We have a team expert in Software Development, Application Development and Databases. Major offerings include More
Hello there, Systems engineer here, my skillset include PHP, Java, C/C++ programming etc. I have experience building ERP systems and whatsapp automation for business use. I can help you do this with alot more. I will More
Hello, I saw Your Project requirements For Mobile app Developer, I have more experience as app developing and web developing And Java, My SQL. Here are some of the best and most Successful I Can Understand Your Project More
