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N8n + AI Automation Specialist — Email Support System (Long-term collaboration) We're looking for an automation and AI specialist to build an intelligent email support system for a psychology center that specializes in addiction treatment. The goal isn't a commercial autoresponder. It's to give natural, human, empathetic replies to people and families reaching out at a difficult moment — and to guide them toward booking a first appointment when the time is right. What the system should do Automatically detect new incoming emails Analyze each message with AI Identify whether the sender is a patient, a family member, or a general inquiry Write natural, empathetic replies Keep context coherent across several back-and-forth emails Answer common questions Hand off to the human team automatically when a conversation needs it Run automatic follow-ups until an appointment is booked Integrate with the client's CRM via API Note: The client uses their own CRM (not GoHighLevel), so integration will be done through their API or whatever method fits best. Requirements Proven experience with: n8n OpenAI REST APIs Webhooks Experience building conversational AI automations and customer-support projects is a strong plus. Deliverables A fully functional workflow in JSON Technical documentation The AI prompts used Support during launch and help integrating with the client's CRM Functional testing A 15-day warranty for development-related fixes We're not just after a technical profile. We want someone who can design a natural, empathetic conversation that fits a sensitive healthcare setting. To apply Only proposals with a short video (Loom or similar, max 5 minutes) will be reviewed. In it, show a real automation you've built and explain the workflow, the tools you used, and the main technical challenge.
Project ID: 40632239
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310 freelancers are bidding on average $464 USD for this job

Hi, this is a thoughtful project, and I like that you’re focused on empathy rather than a robotic autoresponder. I have solid experience with n8n, OpenAI, webhooks, and API-based automations, including workflows that need context retention, routing logic, and human handoff. For your psychology center, I’d approach this carefully so replies feel natural, supportive, and appropriate for a sensitive healthcare setting. I can deliver the workflow JSON, prompts, documentation, testing, and launch support as requested. Happy to discuss the CRM side in more detail here on the platform.
$299 USD in 7 days
9.4
9.4

React Native is a major asset for your intelligent email support system project. With its versatility and ability to work seamlessly with REST APIs and webhooks, we can construct an impeccable workflow to meet your specific needs. Our fluency in JavaScript would be paramount in leveraging the power of n8n and OpenAI to build an AI automation that delivers human-like responses. In addition to building the system, we commit to providing comprehensive support during launch and help integrating with your CRM via API or any other method suited to your needs. As professionals dedicated to quality, we offer functional testing and provide a 15-day warranty for development-related fixes after delivery, ensuring your complete satisfaction with our work. Given both our technical aptitude and empathetic approach, I believe I am well-positioned to create the perfect solution for your psychology center.
$500 USD in 7 days
9.0
9.0

Hello, Drawing from 10 years of experience, I'm Yasir Shah, the founder of A4Logic. As an expert in AI automation and development, building a sophisticated, empathetic email support system powered by n8n and AI is well within my realm. My proficiency in REST APIs, deployment on cloud platforms, and knack for delivering high-quality outputs precisely match your project's requirements. A significant portion of my work experience entails designing ingenious automated workflows that emphasize empathetic yet coherent conversations. My familiarity with OpenAI means I’m both comfortable and confident with executing the human-like, contextual responses you seek. In addition, my solid grasp of the WordPress, Shopify and Laravel platforms - all aligns perfectly with your CRM integration needs. Given the sensitive nature of your healthcare setting, a natural-flowing conversation that strikes the right tone is crucial. My passion for providing solutions that align flawlessly with client needs makes me confident about offering that balance between automation and human touch required in this project. Let me bring your vision to life, professionalize your communication approach and help more individuals in need book the right appointment at the right time, long-term collaboration is where I shine! Let’s bring insight and sensitivity to every interaction; let's connect people to care. Time to make a no-compromises choice, I’m ready when you are! Thanks!
$450 USD in 3 days
8.6
8.6

Hi — Elias here from Miami. I understand you're looking to develop an intelligent email support system leveraging N8n and AI automation. The goal here is to create a seamless, user-friendly experience that enhances support efficiency. What usually matters most in projects like this is the complexity of integrating AI with existing workflows and ensuring reliability. A common issue is managing the automation logic effectively to avoid bottlenecks or errors in email handling. This can look straightforward initially, but the intricacies of state management and user roles can complicate things. My approach would focus on building a robust framework that allows for easy updates and scalability. By structuring the system with clear API endpoints and modular components, we can ensure maintainability and future-proofing. I've worked on similar integration projects where balancing automation and human oversight was key to success. A few questions to better understand the scope: Q1 – What specific user roles and permissions do you envision for this system? Q2 – Are there any existing tools or services you wish to integrate with the email support system? Q3 – What are your expectations regarding scaling and handling increased email volumes? Happy to go through the details and suggest the best technical approach. Looking forward to hearing from you.
$500 USD in 5 days
8.4
8.4

Specializing in n8n and AI automation, I understand the need to develop a personalized email support system for a psychology center focused on addiction treatment. My expertise in integrating REST APIs and building conversational AI systems aligns perfectly with your project requirements. How can we ensure seamless integration with your CRM system to provide a compassionate and efficient support experience for your clients? Regards, Yogesh Kumar
$310 USD in 10 days
8.4
8.4

SURELY, I CAN START IMMEDIATELY I can build an intelligent workflow that monitors incoming emails, classifies the sender (patient, family member, or general inquiry), maintains conversation context across multiple emails, generates personalized responses using AI, answers common questions, schedules follow-ups, and transfers conversations to your team when predefined conditions are met. -I am Passionate Full-Stack Developer having more than 9+ years experience with different CMS and frameworks. Let's discuss in detailed to share exact quotation with you. Available for immediate chat or meeting. Regards!! Parminder
$555 USD in 5 days
8.1
8.1

Hi There I just read your project details regarding the Project: Intelligent Email Support System Development Can we do a quick chat right now so that we can discuss the project briefly? I have 10 years of experience in PHP, WordPress, Woocommerce, Cake Php, Codeigniter, Magento, Shopify, Laravel, Adobe Photoshop, Adobe Illustrator, CorelDRAW, Bootstrap, HTML, CSS, Angular, Javascript, jQuery, and My SQL. I appreciate Muhammad Rizwan Atif
$250 USD in 2 days
8.2
8.2

Hi, As an AI Specialist, I understand the critical importance of delivering empathetic and personalized support in sensitive healthcare environments. My team's excellent skills and vast experience in building conversational AI automations align perfectly with your project's goals. We've worked extensively with n8n, OpenAI, REST APIs, and Webhooks, making us well-equipped to build the intelligent email support system that your psychology center needs. One of our recents accomplishments worth noting is the development of a depression helpline using conversational AI. It had similar aims as your project - treating every user interaction with utmost care and guiding them towards getting the help they needed. Our implementation resulted in not just streamlined operations but also an improvement in patient outcomes. Our expertise extends beyond the technical aspects; we are committed to understanding and embodying the spirit of your organization. Thanks...
$500 USD in 7 days
8.0
8.0

⭐⭐⭐⭐⭐ Build an AI Email Support System for Your Psychology Center ❇️ Hi My Friend, I hope you're doing well. I reviewed your project and see that you are looking for an automation and AI specialist for your email support system. You don't need to look any further; Zohaib is here to help! My team has successfully completed over 50 similar projects in automation and AI. I will create a system that gives empathetic replies while guiding users toward booking appointments. ➡️ Why Me? I can easily build your intelligent email support system as I have 5 years of experience in automation and AI. My skills include n8n, OpenAI, and API integrations. I have a strong grip on webhooks and building conversational AI systems, ensuring a natural and caring user experience throughout the process. ➡️ Let's have a quick chat to discuss your project in detail. I can show you samples of my previous work and how I can meet your needs efficiently. Looking forward to our conversation! ➡️ Skills & Experience: ✅ n8n ✅ OpenAI ✅ REST APIs ✅ Webhooks ✅ Email Automation ✅ Conversational AI ✅ System Integration ✅ User Experience Design ✅ Technical Documentation ✅ Functional Testing ✅ Customer Support Automation ✅ Follow-up Automation Waiting for your response! Best Regards, Zohaib
$350 USD in 2 days
8.0
8.0

Hi, I've built AI reply systems on the OpenAI API that classify incoming messages and generate context-aware answers from a knowledge base. For a university portal we made a chatbot that reads PDF manuals and answers user queries directly, and it went live in about a week with a small team. AI Chatbot for University Portal: OpenAI-powered portal assistant The sensitive part here isn't the n8n plumbing, it's the handoff. I'd define clear triggers for when the AI stops and a human takes over, since a crisis email should never sit in an auto follow-up loop. How do you want to flag those in the CRM? One question: does the CRM API expose webhooks for new emails, or should we poll? Happy to start on a first milestone so you only release on a working workflow. Adil
$412.50 USD in 7 days
7.4
7.4

I can help with this an n8n + OpenAI workflow that reads emails, responds empathetically, and hands off to your team when a human touch is needed. I've built similar AI automations for customer-facing processes and can get this done well. I'll send a short Loom showing one I've built, with the workflow and main technical challenge explained. Long-term collaboration sounds good to me. Unlimited revisions until you're completely satisfied. Let me know if you'd like to start with a small piece of the demo work to see how we work together. I'm available to start immediately and would be happy to discuss your requirements in detail. Best Regards, Azad
$250 USD in 4 days
7.7
7.7

n8n + AI email automation is exactly the intersection we work in daily. For psychology and healthcare outreach, tone engineering matters as much as the plumbing. Detection & Classification: Incoming emails parsed via n8n webhook → OpenAI classifies sender type (patient/family/inquiry) and emotional tone, triggering the appropriate reply branch. Empathetic Reply Generation: Custom system prompts tuned for addiction-treatment communication — responses drafted with warmth and discretion, never clinical or robotic. Context Memory: Thread context stored per conversation (n8n memory node or Redis) so follow-up emails reference earlier exchanges naturally. CRM Handoff Logic: When confidence threshold is met or escalation needed, a CRM API call fires automatically — appointments, notes, and follow-up sequences logged without manual input. Appointment Nurture Flow: Automated follow-up cadence (day 2, day 5, day 10) until booking confirmed, then suppressed. Delivered as: fully documented n8n JSON export, AI prompt library, CRM integration module, and 15-day post-launch warranty. Budget: $500 | Delivery: 10 days What CRM API does the center use — REST/GraphQL, and is there a sandbox for testing?
$500 USD in 7 days
8.2
8.2

Hi there, I understand you're looking to build an intelligent email support system, not just a standard autoresponder. The system needs to function as a compassionate first point of contact for individuals and families facing difficult situations. Operationally, it will ingest incoming emails, use AI to discern the sender's context (patient vs. family) and intent, and then generate a genuinely empathetic and natural response. The workflow will maintain conversational memory for follow-ups, answer common questions, and, crucially, know when to escalate to your human team, syncing all interactions with your CRM. Technical approach: We'll build this in n8n. An Email Trigger node will start the workflow. We'll use OpenAI's GPT-4 for its nuanced language capabilities, chaining prompts for classification, knowledge retrieval, and empathetic response generation. A simple database or n8n's data store will manage conversation history. The final step will use the HTTP Request node to call your CRM's REST API endpoints. Core modules: - Email Ingestion & AI Triage Engine - Empathetic Conversational Core (with context memory) - Automated Follow-up Sequencer - Human Escalation & Handoff Logic - Custom CRM Synchronization Relevant systems: We built a production-ready AI-Powered Chatbot Backend using n8n and OpenAI, focusing on intent detection and conversational memory. We also developed an AI-Driven Sales Automation System that handles the full lifecycle from outreach to CRM updates, which we can adapt from a sales to an empathetic context. Implementation strategy: We'll start with an MVP to handle the initial response and classification. We will work closely with you to refine the AI prompts to ensure the tone is perfect. Next, we'll build the multi-turn conversation logic and CRM integration, followed by thorough testing. I have prepared the requested Loom video to show a relevant automation. Regards, Rohit
$250 USD in 14 days
8.2
8.2

Hi, Your project is exactly the type of intelligent automation we enjoy building. We specialize in **n8n**, AI-powered workflows, OpenAI integrations, REST APIs, webhooks, and CRM automation, with a strong focus on creating natural, human-like customer interactions. For a healthcare setting, we would design a workflow that classifies incoming emails, maintains conversation context, generates empathetic AI responses, automates follow-ups, and seamlessly hands conversations to your team whenever human intervention is needed. Every interaction would be logged, tested, and integrated with your CRM through its API. We've built production-ready automation systems involving AI assistants, WhatsApp automation, lead management, CRM synchronization, email workflows, and multi-step business processes using **n8n**, OpenAI, PostgreSQL, and custom APIs. Documentation, workflow JSON, prompt engineering, deployment support, and post-launch assistance are all included. We're available for a long-term collaboration and can also provide a Loom walkthrough demonstrating similar automation workflows we've built. I'd love to review your requirements and discuss the best architecture for your support system. Best regards, Mayank
$500 USD in 7 days
7.5
7.5

Your brief is very well explained, and the sensitive nature of the audience makes the conversation design just as important as the automation itself. I can build this in n8n with AI-powered email analysis, role detection, contextual responses across threads, follow-up sequences, and CRM API integration. I’d also make sure there are clear escalation points so the human team takes over at the right moment. The final delivery can include the full workflow file, prompts, technical notes, testing, and post-launch support. I’m available to discuss the logic flow further through the platform.
$250 USD in 7 days
7.1
7.1

Hello, I can build your n8n + AI email support system with a strong focus on natural, empathetic conversations rather than robotic autoresponses. I have 13+ years of software development experience and hands-on expertise with n8n, OpenAI, REST APIs, webhooks, conversational AI and CRM integrations. My approach: • n8n workflow to monitor and classify incoming emails • AI classification: patient, family member or general inquiry • Context-aware conversation memory across email threads • Carefully designed prompts for empathetic, human-style responses • FAQ and knowledge-base integration • Intelligent escalation to the human team when required • Appointment-focused follow-ups with appropriate timing • Custom CRM API integration using REST/webhooks • Conversation logging, error handling and monitoring • Fully tested workflow with JSON export, prompts and technical documentation • Launch support + 15-day development warranty For a sensitive addiction-treatment environment, I’ll prioritize controlled AI behavior, appropriate escalation rules, privacy-conscious data handling and clear boundaries around what the AI should and should not answer. I’m comfortable working with an existing CRM API rather than forcing a specific CRM platform. Thanks, Christina
$250 USD in 11 days
7.5
7.5

Hello!, I am a US-based senior software engineer(frontend, backend, ecommerce, etc) with 15+ years of experience building production systems, and I read your Intelligent Email Support System description carefully. The goal is clear: build a reliable n8n + AI automation flow that handles email support intelligently, cuts manual work, and stays maintainable for a long-term collaboration. I’ve built AI automation, REST API integrations, workflow systems, and backend tools with PHP, Java, C, Python, and n8n, so this is right in my wheelhouse. I’m also the kind of person who catches the small details, because those are usually what make these systems actually work in the real world. My approach: 1. Map the email workflow and edge cases 2. Design the n8n automation and AI decision logic 3. Build inbox, routing, reply, logging, and fallback integrations 4. Test real scenarios, then refine prompts, rules, and error handling Could you please clarify the following questions to help me better understand the project? 1. Which email provider and support platform should this connect to? 2. Should the AI draft replies only, or also auto-send certain responses? 3. Do you already have canned responses, categories, or a knowledge base for routing? Relevant work includes: - Automated support workflow for a SaaS onboarding team - AI-assisted ticket triage system for a service business - n8n-based lead routing and follow-up automation - Custom API integration dashboard for internal ops If
$600 USD in 3 days
6.7
6.7

Hello! As per your project description, you are looking to build an intelligent AI powered email support system using n8n that delivers natural, empathetic, and context aware conversations for a psychology center specializing in addiction treatment. The system should intelligently classify enquiries, maintain conversation history across multiple emails, automate follow ups, seamlessly integrate with your existing CRM. My approach would be to develop an n8n automation workflow integrated with OpenAI, email services, and your CRM API to detect incoming emails, classify sender intent, generate empathetic responses, preserve conversation context, automate follow up sequences, and intelligently hand conversations to your support team when predefined conditions are met. I specialize in AI automation, n8n workflow development, OpenAI integrations, REST API development, webhook architecture, CRM integrations, conversational AI systems, backend development, and business process automation. The final solution will include clean documentation, well structured workflows, and a scalable architecture for long term use. Let’s connect to discuss your workflow and build an AI powered email support system that delivers compassionate, reliable, and highly efficient communication. Best regards, Nikita Gupta
$1,000 USD in 45 days
6.9
6.9

Hi, I’ve carefully reviewed your email support automation for the psychology center, and I’m confident I can build a thoughtful, reliable system that balances empathy with strong technical execution. The combination of REST API integration, CRM connectivity, intelligent routing, and long-context handling is exactly the kind of Software Architecture work I handle. I can build the workflow logic, webhook handling, AI-powered response flow, and CRM API integration so each inquiry is classified correctly, replied to naturally, escalated when needed, and followed up until booking. I’ll also provide clean JSON workflows, prompts, testing, documentation, and launch support. I can share a short Loom showing a relevant automation and the technical challenge behind it. I can start right away and deliver a structured first workflow plan quickly, followed by implementation and testing within 14 days. Would you be open to sharing your CRM API docs so I can shape the safest, most empathetic automation flow? Best regards, KANIKA
$550 USD in 14 days
6.9
6.9

Hello, I can build your n8n + AI email support system with a strong focus on natural, empathetic conversations and safe human escalation. The workflow will include: * Automatic email detection and AI classification * Context-aware replies for patients, families, and inquiries * OpenAI + n8n integration with structured prompts * Automatic follow-ups that stop when an appointment is booked * Human handoff for sensitive or complex conversations * Custom CRM API integration via REST/webhooks * Secure credentials, logging, retries, and error handling * Complete n8n JSON workflow, prompts, documentation, testing, and 15-day warranty Given the healthcare context, I’ll ensure the AI avoids inappropriate medical advice and escalates situations requiring human attention. I have strong experience with Python, APIs, webhooks, AI integrations, and automation workflows, and I’m interested in a long-term collaboration. I can also provide the requested short Loom demonstrating a real automation project.
$500 USD in 3 days
7.0
7.0

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