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Customer Retention Service - Phone calls

Customer Retention staff required

We are looking for a freelancer to work for our Sydney based company and build a working relationship with them.

We are a tutoring company, where we teach students once per week.

The freelancer will be required to call the parents of the students and have weekly conversations with them, ask them how everything is going, if they need more help etc.

You will be the point of contact so having excellent communication skills is essential.

Must be reliable, speak English clearly and be comfortable on the phone talking to people.

Please place a bid on your hourly rate

Skills: Phone Support, Public Relations, Customer Service, Customer Retention, Virtual Assistant

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About the Employer:
( 34 reviews ) Australia

Project ID: #22673921

33 freelancers are bidding on average $19 for this job

exelentshakil

Hi, Ask yourself this simple question… How many freelancers took the time to write and send you a personalized introduction bid based on the needs you expressed for your project? (my bet is ZERO) I have read your pr More

$15 AUD in 7 days
(64 Reviews)
6.3
optimuzz

Greetings! I am Riyad from Bangladesh. I have over 5 years of telemarketing and virtual assistant experience working in projects from US, UK, Canada and Australia. Over the years I have done telemarketing (both cold a More

$13 AUD in 7 days
(4 Reviews)
4.7
fb55905983718b6

If you are looking for someone who is hardworking, willing to learn, open minded, goal/result oriented, flexible, detailed oriented and who see to it that in every work or task given is done in an effective and efficie More

$13 AUD in 7 days
(2 Reviews)
4.4
tabreznarmawala

Well let me tell you that i have my own call center in INDIA and i run the process of different Australian companys over here such as cleaning services appointmemt setting ,Medical billing , Customer Support for penrit More

$45 AUD in 1 day
(9 Reviews)
3.5
georefund

Hi, I can help with the calls. I have been doing customer service for 9 years with big companies. I also handle the escalation team for them. Things that involve follow ups, improvement, tracking and ways to make thing More

$10 AUD in 1 day
(1 Review)
2.9
abhaymshr091

I will make phone calls and will ask parents about your deals and will mark all details in excel sheet so I can report you all progress of work. I will do your work on your time zone. Can we discuss more over chat? More

$10 AUD in 1 day
(4 Reviews)
2.3
mines1375

Hello, I would like to apply for this job. I have an extensive experience in the call center industry as Customer Service Specialist and Chat Support. I also worked as an Executive Assistant for a few years which inclu More

$10 AUD in 7 days
(2 Reviews)
2.1
jsb1156

Experienced project professional, US expat, MBA, background in systems management to include tiered help desk and customer support. Also experienced with proposal writing, technical training documents and English inst More

$20 AUD in 7 days
(1 Review)
0.8
bysadaf

Hello There, I am an experienced customer service executive having 11 years of work experience. I am interested, please feel free to contact to discuss further on the project.   

$20 AUD in 3 days
(1 Review)
0.5
$25 AUD in 1 day
(1 Review)
0.6
ivanertemi

three year experience in customer support branch, customer dedication, 100 actions per minute, polite and capable of working under pressure, flexible working hours.

$20 AUD in 7 days
(0 Reviews)
0.0
MjUmali1423

Hello, Wish you a very good day! I have gone through your job post and come to know that you are looking for a reliable Customer Service, Data Entry and VA position. I am working as a freelancer Virtual Assistant/Le More

$10 AUD in 7 days
(0 Reviews)
0.0
gtacallcenter

we are an outbound call centre located in fez morocco since 2014 our employees are fluent English and French speakers we work with different companies in the united states and canada and we are interested to work with More

$20 AUD in 7 days
(0 Reviews)
0.0
Deepi9897

Hi there, I have an extensive experience of around 10 years working in customer service (US based). Currently handling a customer service team in an mnc. I am a commerce graduate and ITIL certified. I am looking for a More

$10 AUD in 1 day
(0 Reviews)
0.0
andrewbenjamin10

Having 10+ years of customer support Experience gives me the confidence to apply for this position . We understand what customer goes through and how we can deescalate and escalated call , I have worked with a number o More

$15 AUD in 7 days
(0 Reviews)
0.0
ladyloutondo

Dear Mam/ Sir I read the job you posted for a Customer Retention Staff with great interest and I believe that I am the right person you are looking for. I worked in the call center industry for almost 6 years and fou More

$40 AUD in 1 day
(0 Reviews)
0.0
riz1982

With over 14 years of experience in international contact center domain and efficient handling of projects Voice/Non-Voice supported with state of the art IT infrastructure and diligent and intelligent work force with More

$25 AUD in 6 days
(0 Reviews)
0.0
khaledsalah88

We’re a professional call center located in Egypt that can provide you with the number of agents you need with the requirements you seek

$15 AUD in 5 days
(0 Reviews)
0.0
nicolasnyle

Hi there, I have been working as a full-time customer service rep for more than 4years now, I've been to and work for a lot of big companies here in our country all of the companies that I been to covers full customers More

$15 AUD in 1 day
(0 Reviews)
0.0
apsrinivasan8

Hi Client, I would wish to help you in completing your project on time. I have hands on experience in the above mentioned role as I worked as a retention specialist for real networks through out their big brother sea More

$25 AUD in 3 days
(0 Reviews)
0.0