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78866 CRM customer support web chat

My firm is lookiing for a live-web text chat software solution for online customer service. This software should be along the lies as that offered by [url removed, login to view], [url removed, login to view], [url removed, login to view] or any other CRM web text chat solutions provider. The specific required features are as follows: * live one-on-one web text chat between clients and customer support agents * a transcript of the chat session is automatically e-mailed to the client and to the support agent upon termination of the session (the client enters there e-mail address prior to being placed in a que for support agent assistance). * software development is that of one-time purchase, not a monthly-fee service as offered by [url removed, login to view], etc. * compatible for a Windows NT or Windows 2000 web server Additional Features that are of interest: * web site "push" or "co-browsing" of web sites * feature for support agent to "remote control" the client's computer provided the client consents * software to be packaged in a .exe installation file that can be stored on a PC work station, that when run, will install all the necessary server-side scripts to the web server designated by my firm through either authenticated HTTP and / or FTP web server publishing access. * small desktop-based client program through which support agents can log-on to the software service (i.e. as opposed to strictly web-based logon access for support agents) * one-year of free software upgrades if available * demo version of software available for testing prior to our purchase

Skills: Anything Goes, ASP, Java, Javascript, PHP, Script Install

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About the Employer:
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Project ID: #1826081

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Hello, Dear Sir! Imagiline is offering you it's services. We will develop customer support chat for you within 15 days time. It will feature everything you stated in the bid and anything we might think of during the de More

$400 USD in 15 days
(0 Reviews)