We are looking to build a website for a company that provides computer services, like computer repair and website building as well as sales and installation of security cameras.
We like it to be Drupal Based, so we can add and remove features easily.
We are looking to have a Flash header, one of the pages should have the company profile with clickable thumbnails of websites built.
And the most important of all is, we need a page where we can provide Remote Technical Support. The client will click a link, the landing page should enter the client into a que, and a technician on the other side sees the Que list and gets to choose the client to help. The technician should be able to take full control of the customer computer, with pre authorization of the customer within the site. We are trying to do this in a way where the costomer (host computer) does not have to download anything, except visit the site, enter name, email and some info etc...maybe enter credit card info prior receiving help or something of that nature.
Let us know what you can do, or if you have other ideas.
If you can't do the Remote Tech support programing, specify in your bid that it's not included.