We are wanting to build a webservice to retrieve data from our CRM (Autotask) and display it on a webpage to be viewed by our office staff. Here is the API guide.
[url removed, login to view]
We will be primarily looking to retrieve data from tickets. Such as the number of open tickets, display the number of tickets by Ticket owner, number of tickets not updated since a specific date / time, pending tickets, etc. Once we retrieve the data, we will want to format in tables. The data should updated using a defined schedule.
This web page will be setup on our network and be displayed on a big screen tv.