We currently have a site @ www.fireandstoveglass.co.uk.
We are currently experiencing some problems which seem to be intermittent. One of my colleagues can replicate them on his PC, but I can never on mine. We know they are proving a problem for our customers, as we get a few customers each day who get so far in the process and then have to stop as it won't let them proceed.
The 2 problems we are experiencing are :-
1. Once you have calculated the price of the glass using the calculator on the site, then you click add to cart. Sometimes it doesn't actually appear in the cart once you have done this?
2. The second problem is once you have added it to the cart and registered your details you are presented with the shipping address page, you press next on this and then you are on the ship methods page. At this stage some people are getting it saying that they need to select a shipping method, which is already selected by default as there is only one.
I know this will only be possible if you yourself are able to replicate the error yourself. If you could check this before you bid, so that you are sure it is something you can fix.