Urgent issue that must be fixed immediately within the next few hours.
Customers Are Unable to Checkout on My Store With Internet Explorer 8
Affected Versions: Interspire Shopping Cart versions earlier than [url removed, login to view] and 5.0.6.
Interspire have identified an issue with the express checkout component in Interspire Shopping Cart and Microsoft Internet Explorer 8, where when moving form one step to another during the checkout, the billing and shipping address forms will collapse in to the page behind other steps. This issue causes customers checking out on the store to be unable to enter their billing or shipping details.
This issue is caused by changes made to Internet Explorer 8.0, that are incompatible with the animations library in jQuery 1.2.6. The slideUp/slideDown animations used by the express checkout trigger a layout rendering issue in Internet Explorer 8.0 whereby it causes the floated form to slide up beyond the parent container.
- Can start immediately and finish today.
- Knowledge about this problem since before
- Preferably also knowledge about Interspire Shopping Cart
Payment will be made using Freelancer once client has tested and approved solution.