Salesforce App for Marketing Service

Here's what we do:

1) We require a list from our client with the following information:

- Contact Name (Required)

- Company Name (Required)

- Phone Number (Required)

- Contact Title (Recommended)

- Email address (If Synchronized Email added on)

2) We require a recording from our client

- Currently we have a call-in recording studio based on Client ID and Campaign ID assigned by [url removed, login to view] (Client ID) and [url removed, login to view] (Campaign ID)

3) We deliver recording to the list of people using our call center

4) Callers in our call center can add the following information each record:

- New Phone Number

- Replacement Name

- Replacement Email

- Replacement Title

- Call Result (One of 17 disposition codes)

5) Information gleaned from calling is appended to list provided by client, and sent as final report to client

We would like this process to be available directly from Should be accessible to Professional license level.

Here are some thoughts about how it could work:

1) Add "Boxpilot" to the Campaign Type field -- Selection of this campaign type should add campaign to both [url removed, login to view] standard Campaign tab, and also "Boxpilot" tab (see #3 below)

2) Make it so that any Lead or contact put into this campaign is shared to our instance of Salesforce, or to a hosted MySQL database -- whichever is easier

3) Create a "Boxpilot" tab which allows our client to create a campaign, including the recording of a message associated with campaign -- recording facility doesn't need to be developed in the first phase.

4) "Boxpilot" tab should have the ability to map disposition codes to actions easily -- really a GUI for [url removed, login to view] triggers dependant on results fed back from our company

We see this project rolling out in about 3 phases:

1) There is a minimum requirement we are looking to achieve which would make us a candidate for inclusion in the Salesforce AppExchange.

2) Upon launch, we would work immediately on v2.0, which will include a more specific feature set, including some custom campaign functionality

3) The third phase would work on more closely tying our internal systems to the Salesforce app

We are open to any input, and as a small company are potentially able to modify our internal systems to accomodate minor variances from our spec.

I look forward to hearing from everyone.

Skills: Javascript, PHP,, Software Architecture

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About the Employer:
( 1 review ) Toronto, Canada

Project ID: #1119023

13 freelancers are bidding on average $2722 for this job


Hi, We are CMMI Level 3 Certified Company. Please check inbox for more details. Regards, Harini from Changepond Team

$3000 USD in 30 days
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Hello, please refer your Inbox. Thank you.

$2100 USD in 20 days
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$2000 USD in 30 days
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Our technical people can handle your project in a best way to provide flexible solutions at each level of usage of the system. We have experienced people who dealt lump sum(More than 50) of [login to view URL] projects whic More

$2000 USD in 60 days
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We are ready to start this project. we have developed this types of projects in past.

$3000 USD in 20 days
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Hi, Please see your PMB for more details. Thanks

$2750 USD in 30 days
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Hi.. Our team has rich experience in CRM applications since last 6+ years. Kindly look into the Private message. Thank you very much. Sundar KY.

$1890 USD in 18 days
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$2500 USD in 15 days
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Our team has 3 years experience in salesforce -integration, AppDevelopment and force. com - development. We got the best solutions and results. Wenn you have time pressure and at the same time need work to be done wit More

$2950 USD in 30 days
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Dear Sir/Mam, We have over 8 years of experience in software industry and expertise in developing web and windows applications using C#. NET, ASP. Net, SQL-Server, MY-SQL, Oracle, XML, XSL. Implementation of Micros More

$6000 USD in 30 days
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Hi, Check you mailbox for details :) Thanks, Chitiz

$2500 USD in 20 days
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