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Simple OSTicket Mod

Need an OS Ticket MOD that will auto-assign tickets in a department based on two pieces of information:

1. Staff availability (So, we will also need to be able to set staff work/availability hours)

2. Number of tickets already assigned (So, we need to be able to set a threshold so that if the staff member already has that threshold set by admin then assign to a different staff member whose tickets are less than the threshold and who is currently available). Set to 0 to disable.

DEFAULT: If no staff members are available, then do not auto-assign ticket, simply leave it in the department.

Skills: MySQL, PHP

See more: os ticket, set osticket, osticket mod, osticket ticket, staff member, department mysql, osticket number, ticket availability, osticket ticket number, osticket ticket mysql, mysql osticket, threshold, leave pieces, different form joomla admin, tickets mysql, simple ticket php, ticket mysql, mysql tickets, tickets php mysql

About the Employer:
( 20 reviews ) Bossier City, United States

Project ID: #2569963

5 freelancers are bidding on average $167 for this job

toinnisfree

quick pro help. ftp and escrow required.

$185 USD in 3 days
(599 Reviews)
8.0
csajit

Lets get it done!

$100 USD in 3 days
(165 Reviews)
6.1
martinsuly

Hi, I would like to do this project. I already worked with osTicket and did another customizations. Thanks.

$150 USD in 3 days
(64 Reviews)
5.9
apiece

Sir, we are ready to work in your project. Plz check private message for details. Thanks

$150 USD in 7 days
(9 Reviews)
5.5
UA2G5rh1R

Custom software development: w w w . The Administrator removed this message for containing contact details which breaches our Terms of Service . i o

$250 USD in 1 day
(0 Reviews)
0.0