I have a site that is live, but having a few problems with Gift Certificate codes.
ITEM ONE -- So, right now, new gift vouchers redeem correctly, and when there is a balance left over, it correctly shows me the checkbox on the payment page so that those funds can be applied, however if I check the box and enter my credit card info (for the amount over the balance), it doesn't seem to deduct the gift card balance, it just charges my card for the whole order amount.
I had an outstanding balance of $3 and some change, ran an order of $17 or so, the entire amount was charged to the card, the balance was not applied. In fact, when I go back to CHECK my balance, it shows $3 and some change still, although I had asked it to apply.
ITEM TWO -- There's some strangely formatted credit card error that's suddenly popping up, and I'm not sure why -- wasn't there before. I have a screenshot of this error.
ITEM THREE -- Want to add the following text underneath the redemption box, "If you have already entered or redeemed a gift certificate code, you do NOT need to re-enter the code in order to apply your outstanding gift certificate balance. Simply check the box above and leave this field blank."
I think this will help clarify -- my client keeps trying to re-enter the code to use the outstanding balance, which of course results in an error.
That's it -- Please check my feedback and you'll see that I have an excellent record for paying promptly, so please bid soon!