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Bug fixes for Help Center Live - Urgent

Hello,

I have recently installed Help Center Live (open source support desk) on my clients site: [url removed, login to view] Since I am more of a web designer then a programmer, there are some bugs in HCL that I need a talented programmer to fix.

Here is what is not working:

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1- When a ticket is responded to by one of the staff members, the email that is supposed to notify the customer that there has been a response is not being sent to the customer.

2- We "may" be having the same problem with chat transcripts not being sent either.

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Those are the only two bugs that I know of. What I need from you is to fix those two bugs (along with testing to make sure they are actually fixed) and also quickly going through the rest of the support desk to check for any other bugs, as we have not had time to do this.

Please give me your price for fixing/testing the above two bugs only.

Thanks for your time!

Skills: Perl, PHP

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About the Employer:
( 0 reviews ) Quebec, Canada

Project ID: #20437

12 freelancers are bidding on average $64 for this job

willarin

Hello, I would be able to help you with this.

$55 USD in 1 day
(30 Reviews)
6.9
harryg

Hi. I am a troubleshooting sysadmin with 7+ years of experience. Would be happy to fix things for you. Warm regards.

$45 USD in 0 days
(58 Reviews)
5.2
skv

Dear Sir: Please do check private messages board for details. Sincerely, SKv

$59 USD in 1 day
(15 Reviews)
5.0
neon

We can do this easily. check PMB for details

$50 USD in 4 days
(6 Reviews)
3.6
jaswinderrana

Please check your PM

$100 USD in 5 days
(6 Reviews)
3.5
ebusiness2

Our bid is for really very high quality work for your Bug fixes for Help Center Live - Urgent that will be made to be upgradable in case you need some upgrades in future. We will always be available for upgrades. Our More

$100 USD in 6 days
(3 Reviews)
3.4
cnet

i can help you complete

$50 USD in 1 day
(3 Reviews)
3.1
softevision

Dear Client,========== Thank you for opportunity to bid on your project.========== We have already experience of working on related projects and customising different opensource scripts according to the need of More

$50 USD in 5 days
(3 Reviews)
3.4
tanuj99

please see pmb for details

$100 USD in 10 days
(1 Review)
3.2
vsmi

Hi, I have good experience in PHP/MySQL and can easily fix that. Here are my recent works: [url removed, login to view] [url removed, login to view] [url removed, login to view] BR

$60 USD in 4 days
(0 Reviews)
0.0
aargem

Hello Sir, I go through very well your specification that you have been specified over here. We grab your idea and surely give you the full support to fix these bugs as per your needs. Please open PMB for further discu More

$50 USD in 1 day
(0 Reviews)
3.0
gmondoux

Hello, I've worked with several different helpdesks and chat systems over the years developing add-on modules. I think I can help you out with your issues.

$50 USD in 1 day
(0 Reviews)
0.0