In Progress

RT request tracker ticket creation fails and additional work

"Private Project For Teknowledge Only"

I need:

[url removed, login to view] up a template for 4 SLA’s scenario’s (using prioprity settings?) that I can apply to several users.

2.I deleted the support queue, and now all ticket creations fail. I recreated the queue, but no luck. Apparently, rt-mailgate command in /etc/aliases needs checking.

3. Some kind of (Cron job?) backup that will put the data from the VPS land server to a Hostmonster FTP location.

Skills: Data Entry, Linux, Perl, PHP, Technical Support

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About the Employer:
( 3 reviews ) ware, United Kingdom

Project ID: #549081

Awarded to:

Teknowledge

As discussed.

$35 USD in 2 days
(46 Reviews)
7.2