Cancelled

Customer Support for web hosting clients (system admin)

Hello,

We have a hosting platform where our client's websites reside. All of the software management (PHP, MySQL, etc) is taken care of by the hosting provider's sysadmins. At the moment the number of websites hosted is very low, however we are looking to increase this number shortly with various marketing campaigns.

We require someone with system admin knowledge to answer support requests which may come through to us from customers. Typical request examples include emails not working, website down, "can you please help me set up mail forwarding", etc. We may, as part of the role, also require websites setting up on our platform in cases where we obtain new customer and agree to perform the website transfer for them. In this instance we will provide the information from the new customer.

The above is not a full list of tasks which may come arise, and you must have the skills necessary to carry out a range of web sysadmin support tasks. As there isn't currently a large amount of work to be done I'm expecting a low price. To show you have read this properly, please type "syshelp" in your reply, along with an hourly or monthly rate. References or previous examples of this kind of work would also be helpful.

Skills: Linux, PHP, Script Install, System Admin, Web Security

See more: support admin, hourly rate marketing, support help, admin skills, transfer hosting, support software, hosting transfer, hosting support, help support, customer support work, customer s, customer management, customer help, customer care , client reply, arise, admin support, various campaigns, php mysql customer management, install hosting, mysql web admin, website hosting provider, customers support, work customer, rate support

About the Employer:
( 11 reviews ) Cambridge, United Kingdom

Project ID: #1110547

14 freelancers are bidding on average $213 for this job

stels88

I was working for JustHost, SuperGreenHosting and HostClear as Junior Admin plus technical support for client tickets for two years. Would be glad to work with you.

$1000 USD in 24 days
(246 Reviews)
6.8
virtcon

Check PMB please.

$30 USD in 1 day
(23 Reviews)
5.9
dracco

see your pmb please

$30 USD in 0 days
(137 Reviews)
5.9
Romka

Please look PMB.

$30 USD in 1 day
(14 Reviews)
4.8
houseoffire

hi there, i work in a company that owns a datacenter an offers webhosting services also. i'm also an virtualisation certified professional ( vmware and citrix xen ). if you think i can help, please contact me for more More

$200 USD in 30 days
(9 Reviews)
4.6
blairits

syshelp hello i can do this for you. please see pm

$750 USD in 30 days
(9 Reviews)
3.7
antspirou

syshelp Hi i am a systems administrator with more than 12 years of experience working mainly with Linux servers,webhosting and high availability systems. I am currently administering 5 dedicated webhosting servers wi More

$30 USD in 1 day
(11 Reviews)
3.7
smehta26

syshelp Hi, I have 5 yrs experience in Admin Support work. I can work at $10/hour rate with 8 hrs support daily. We can discuss this and finalize the rate. Let me know. Thanks & Regards, Sagar

$80 USD in 1 day
(1 Review)
2.2
idascalu

Ready to start the work! Check PM. syshelp

$250 USD in 30 days
(0 Reviews)
0.0
solutionsgator

Hello, We are interested for this.Currently we are working on web site development Also we are providing system base & network base services. Kindly provide me more information. As per your requirement I am interes More

$150 USD in 7 days
(0 Reviews)
0.0
visin

I'm a linux sysadmin, can do the job. Please check PM

$100 USD in 30 days
(0 Reviews)
0.0
topanbegin

hi. I am now working as a server hosting the best support in Indonesia. so not a new thing for me with this job. I hope you can accept me for helping you

$30 USD in 1 day
(0 Reviews)
0.0
viq

syshelp could be done

$100 USD in 30 days
(0 Reviews)
0.0
ssingh278

Please check you PM

$200 USD in 5 days
(0 Reviews)
0.0
mumbais

syshelp - Please see PM

$30 USD in 30 days
(0 Reviews)
0.0