NEEDED: PHP Superstar for osTicket Setup & Customization

We're looking for an experienced PHP developer to help set up osTicket on our website.

This project is especially for you if you have installed and did some customizations to osTicket on a server before.


What Needs to Be Done...


1. Install osTicket direct on our server

2. Add osFAQ and have it display on the osTicket homepage

3. Copy and paste to add all our existing knowledgebase entries from the previous support desk into osFAQ (no database transfer or anything is required - just simple copy and paste)

4. Integrate email piping with osTicket so customers can open/reply to tickets via email flawlessly

5. Allow creation of categories and subcategories in osTicket.

For example, we have different products and we'd like to create subcategories to file the support tickets according, e.g. "Technical Issues", "Presales Inquiry" etc. (Note: This might require some script customization because the last time we checked, osTicket only allows categories, not subcategories)


Resources You'll Have...


1. FTP Access to our server

2. URL of the previous support desk


End Results Needed


1. An installed osTicket with all the features stated above.

2. A complete documentation listing down what how we can keep our osTicket up to date, while preserving all the customizations that might be needed as stated above.

Since this project is straightforward if you know what you're doing and it doesn't require any major customizations, we have set aside of budget of $30 for this. So please bid accordingly.


Here's How To Bid...


1. Please indicate all the past work you have done related to osTicket installation & customizations.

2. A short paragraph explaining why you are better then the rest of the applicants.

3. And if you require a raise in the budget, please provide clear justification to help us understand better.

Most importantly...

We're looking for a fun-loving, dedicated, committed and responsible programmer. So please apply only if you are the PHP superstar we're looking for.



Skills: MySQL, PHP, Script Install

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About the Employer:
( 17 reviews ) Singapore, Singapore

Project ID: #806793

3 freelancers are bidding on average $193 for this job


Kindly check your INBOX for more details

$250 USD in 5 days
(5 Reviews)

Please check PMB

$300 USD in 10 days
(0 Reviews)

hi, i will do the installation and customization. please check the pm for more details. regards, kumar

$30 USD in 3 days
(0 Reviews)