I need a ticketing system adding onto a website, however it will only be available for
[url removed, login to view] manufacturer
[url removed, login to view] sales manager
[url removed, login to view] agents
I have used osticket in the past, and this may be adequate, although if you know of a better (and free) ticket system, I am happy to use this. If so, please tell me which one you plan to use.
The system will be set up on the servan account, which already has osticket on it, however it will go into a differnt folder for now, so trust this isn't a problem. If it is, let me know
What I need it to have is:
[url removed, login to view] login for all users
[url removed, login to view] all tickets from sales (default) to go to either agents or manufacturing (preferably selected by drop down boxes)
[url removed, login to view] all tickets from manufacturing (default) to go to sales (preferably selected by drop down boxes
[url removed, login to view] certain sales agents to only see certain tickets, so there will need to be some form of restricting sales agents from seeing certain tickets.
Email addresses will be provided for sales and manufacturing for the winning bidder to test with, although due to email restrictions of the host, these will not match the domain name of the host on which the ticket programme will sit.
Please only apply if you have done a ticket installation before.