I have a website that sells software. I need a part-time tech expert to do support work. This work will include:
1. Answering support tickets
2. Assisting clients with script installation
3. Doing fresh script installations
The software requires some intricate server settings so you must be very knowledgeable in working wit WHM and server set-up. It's also a big bonus if you know Smarty as the script is written in Smarty PHP. You will need to familiarize yourself with the software so that you are able to answer all technical questions about it in regard to software features/functionality.
This job is very much part-time as there could be days or even a week with no support tickets created, however you will need to address each support ticket within 12 hours when the tickets do come in. In your PM please state how quickly you should be able to answer tickets and whether you're available 7 days a week. You must be fluent in English.
19 freelancers are bidding on average $197 for this job
Hi, Expert Here in Web Design / WORDPRESS / eCOMMERCE / BIDDING / BETTING / JOOMLA / PHP / SQL / AJAX / JQUERY / MOOTOOLS / plugin development, payment gateways.. with many experience and more.. plz see pm.. james
Hi, Experienced php, mysql, jquery, html developer. Undertstood your requirement. Lets discuss in more detail and start on your project. Hope to hear from you soon. Thanks
I am linux admin having more then 4 year of experience in Linux, Cpanel/WHM, plesk ensim, shell script , virtulization (OpenVz, KVM, XEN, Hyperv , vmware). So I am ready to work ion this on regular basic.