I am looking to develop\build a web base team\group contact system that I can group users together by specific team for smoother communications. This is for a youth sports organization to alert parents of game time, confirm availability of the player for the game, send reminders, etc...
The goal is to have the ability to send them a sms text message and an email (integrating my pop\smtp email and my SMS gateway api) and send reminders at a scheduled time. I also want to enable incoming SMS keyword to auto add to a group and to send replies via keywords.
another option I would like is to enable team managers to use a customized login to the system, only see their team and able to send communications as well.
from a feel perspective, there is a 3rd party CRM product called Tine 2.0 that I like, and want something with that kind of look\feel adding the features I listed about for now.