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Need help in figuring out how to fix a 500 server error.

I have a PHP application running on a Windows 2008 server with IIS7. (The application was written to work best on Linux or Windows with Apache. But they told me most things should work fine on Windows with IIS.)

Most everything is working perfectly fine. But .. there's just one little function ... when I click on a link that is supposed to help me get a "forgotten password" by entering an email address .. if I enter an email address that exists in the database, it generates a 500 server error page. If I enter an email address that does not exist in the database, it gives me the correct page to say "Sorry, your email does not exist in our database." So, the problem is occurring when I enter a valid email address for a user, and simply click on the link to have it email me the password for that user.

You can see it at: [url removed, login to view] . Then, you'll see a place to enter an email address below where it says: Did you forget your access key code? If you enter ... you'll see the 500 server error. If you enter anything else, you'll get the reply that says your email address was not found.

I simply need help to figure out what needs to be done so that this function will work properly and fix it so it does.

Since I am on Windows 2008 running IIS7, I am not sure if the problem is simply a permissions error on something.

I can give you FTP access to look at the files, etc.

Please let me know if you would like to help with this task.

Thanks,

Gary Gordon

[url removed, login to view]

Skills: Linux, PHP, Windows Desktop

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About the Employer:
( 4 reviews ) Woolwich Twp., United States

Project ID: #455207

Awarded to:

ItsDan

US developer, more details in PMB

$30 USD in 1 day
(19 Reviews)
4.9

11 freelancers are bidding on average $34 for this job

VALUEONWEB

We have reviewed your project, kindly check pmb for more details

$30 USD in 0 days
(210 Reviews)
7.9
TakeReal

I can fix error. I need FTP access.

$30 USD in 1 day
(1262 Reviews)
7.5
ambar

Gary, Please check my private message. Thanks Shome.

$40 USD in 1 day
(75 Reviews)
7.2
garex

Think it can be email-related. System finds correct email, try to sent it, and then here somthing not configured and blah... If you can give remote desktop access it will be better, as problem may hide in another More

$45 USD in 1 day
(20 Reviews)
6.6
bendriss

Hello, I'll be happy to help. Regards,

$36 USD in 1 day
(15 Reviews)
4.5
nmppatel

I have very good experience with PHP, Windows Serer, IIS. I will fix this issue in few hours.

$30 USD in 0 days
(8 Reviews)
3.6
Emaging

please start with me.

$30 USD in 1 day
(1 Review)
1.9
neelu7779

please send ftp access details.

$40 USD in 2 days
(3 Reviews)
1.3
lijum

Hi, Need to have a close look..

$30 USD in 1 day
(1 Review)
1.0
anigel

I can do this for you

$30 USD in 1 day
(0 Reviews)
0.0