Automated order query and data entry into a variety of programs using a VNC terminal.

I would like to insert order data directly into the booking software used by various suppliers and then report back as to the order status in real time. I would need a utility to receive an order in realtime; then use a pre-built web query to ascertain which suppliers are suitable. At this point the utility should interact with these suppliers through a VNC connection to produce both the distance of the nearest agent and a costing and report this back via a web query in realtime. Then, users will be able to select a provider. The utility should be able to input the order details to the supplier requested. At various stages of the order, a milestone will be reached which will require the utility to generate an email message and an audit trail will be needed. The utility will maintain a VNC link into all the various softwares, although no other access to the software will be granted. Live, pictorial data will also need to be relayed in real time. There will be multiple orders in progress at one time. All orders are in a standard format. If there is an error inserting the order detail, the utility should recognize this and complete an alternate action. The supplier software will vary. This utility will be be built first using one supplier and their software. Quotations should be provided for one supplier/software with an additional quote for expanding the utility to include further software providers. Should any further information be required, please ask.