This project is for the repair of UPS XML Time in Transit Error 10002.
I currently have several carts that have the same error based on the package dimensions (which is turned off in CRE Loaded B2B). The user does not see or know of the error, however the admin email box is bombarded with these error notifications.
Subject: PHP error_log message
UPSXML TimeInTransit Error: 10002: The XML document is well formed but the document is not valid experienced by customer with id XXX on 2011-08-03 11:39:08
I am looking to remove the generation of this error, or repair the issue entirely. If you have addressed this issue previously, this would be a quick project for you.
I am hoping to have this complete by EOD tomorrow. Again, the requirement is the repair of this issue on ONE SITE, I will then replicate the change on the other sites that I operate. I will be able to give you full access to the server via a teamviewing session where we will work together to complete this change. I have already isolated the origin of this error, but just cannot seem to be able to Zap this bug.