Basic integration between osTicket and SuiteCRM (SugarCRM CE)

We use osTicket for our support tickets, but we would like to have it integrated with our CRM so we won't have to replicate the ticket there.

This is what we need to integrate:

- When a new ticket comes in, it should go to our CRM and create a ticket associated to the Lead, Account or Contact that has the same email address associated to that ticket in osTicket

- When a ticket closed in osTicket, the status on CRM for that specific ticket should also be updated

- The direct link to that ticket, should be registered in the ticket inside CRM

And that's it. We have other integrations to do in the future, but this first one is basically to test if the person that will do this, has the propor knowledge or not.

We have a low budget for this.

Skills: Customer Service, MySQL, PHP, SugarCRM

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About the Employer:
( 11 reviews ) Leiria, Portugal

Project ID: #15823412

10 freelancers are bidding on average €202 for this job


SugarCRM is the tough one to tackle and it needs time and patience and expert to handle it. I can do that with the price i put you now. I need ftp and cpanel access and admin access of everything. I will review now and More

€416 EUR in 3 days
(343 Reviews)

Hi there, we can do this project as we have relevant skills, please open communication to discuss the project in more detailed manner. Thanks Shaaz

€150 EUR in 3 days
(86 Reviews)

Hi, I am a certified SugarCRM developer and a PHP programmer. I would be able to integrate osTicket with SuiteCRM as per your given specification. Regards, Sreekumar

€200 EUR in 10 days
(103 Reviews)
€155 EUR in 3 days
(92 Reviews)

Hi, We have read your requirement and you should go for any cloud based CRM software (Like SugarCRM, vTigerCRM, Zoho CRM etc). We have done lots of customization on vTigerCRM/SugarCRM/Zoho CRM like - BAR Code Implem More

€190 EUR in 3 days
(29 Reviews)

Hi. I carefully read your project. I have all the necessary qualifications for work. I have been engaged in web development for over 8 years. I know a lot of web technologies. I have a few questions on the assignment. More

€196 EUR in 9 days
(22 Reviews)

me and my team are the best option to your project beacause we have 8+ years on experince in IT field . we are familiar with both systems since we have used them in the past, and we have integrated them along the way.p More

€210 EUR in 5 days
(4 Reviews)

Dear B. Sc (Computer Science)with MBA degree and Understanding how valuable an education is, I am serving Pacific Pharmaceuticals Limited as a Asstt: Manager (MIS and IT). I have just seen your Job posting and upon More

€250 EUR in 10 days
(3 Reviews)

Hello Sir, I have pretty 10 years of exp in sugarcrm/suitecrm development and integrations. i have done more than 50 projects and 20 integrations in sugarcrm. i can do your job effectively. I have already done osTicke More

€100 EUR in 3 days
(1 Review)
€155 EUR in 10 days
(1 Review)