Build a CRM for the manufacturer

Phase 1- On-board the following onto the system

Customers (Country, State, Region, City, Area ) Hierarchy

Mapping of customers with respective sales team hierarchy

Role based system management

Campaign management -

Interface to deploy and manage campaigns - based on various filters (State, Zones, Sales team specific etc)

Interface to allow to send communication - Image, text , hyperlink, Video - on Email, Whatsapp and SMS

Email - Thread based system to manage response and alerts to be sent to the respective sales member mapped to the customer

Campaign History and Performance

Campaign Search

Auto campaign feature - pre-set the date and time


Phase 2- Sales and Inventory

Mobile Tool for sales team to take orders

Targets Vs Achievements - Mobile and Backend

Product Info and Training


New Customer on-boarding

Customer Feedback

Back End System to manage the sales cycle and inventory (Integration with SAP and or ERP)

Backend Sales team Management

Dashboards and Reporting

Sales team Performance

Overall sales performance

Product Issue ticketing

Phase 3 - Predictive marketing and sales AI Tool

Predictive customer order behavior and trigger alerts to the sales team , marketing teams and management.

Skills: PHP, Website Design, Software Architecture, MySQL, HTML

About the Employer:
( 14 reviews ) noida, India

Project ID: #23491412

78 freelancers are bidding on average $2346 for this job


HiChhavi B.! Greetings from Om software My name is Sonal. Overview of requirement specs is clear though a close discussion is needed to clarify functionality. Are you available to start the discussion right now? I a More

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