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Job Overview We are seeking motivated and reliable freelancers to support HVAC service companies by handling appointment setting, customer coordination, and dispatch support. This is a remote, commission-based opportunity ideal for individuals who are organized, confident communicators, and comfortable working in a fast-paced service environment. Your role will focus on converting inbound and outbound leads into scheduled service appointments and ensuring efficient coordination between customers and technicians. Compensation Structure Commission-based compensation in accordance with freelance platform policies. Earnings are tied to successfully scheduled and completed service appointments. Detailed commission structure will be discussed during onboarding. Key Responsibilities Respond to inbound inquiries and schedule service appointments Make outbound calls to confirm leads and book appointments Coordinate schedules between customers and technicians Handle rescheduling and urgent service requests Maintain accurate records in CRM or scheduling tools Follow up with customers to confirm appointments Ideal Candidate Strong communication and customer service skills Confident on phone calls and comfortable handling objections Highly organized with strong attention to detail Experience in appointment setting, dispatch, or call center roles preferred Ability to work independently and meet performance targets Requirements Reliable internet connection and quiet work environment Ability to work during U.S. business hours Professional phone etiquette Experience with CRM or scheduling tools is a plus Who This Role Is For Freelancers seeking performance-based income Experienced appointment setters and dispatch coordinators Individuals comfortable working in service-based industries How to Apply Please submit: A brief summary of your relevant experience Your availability and preferred working hours Any experience with HVAC, home services, or dispatch coordination Shortlisted candidates will be invited for a short virtual interview.
Project ID: 40276602
17 proposals
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Active 7 days ago
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17 freelancers are bidding on average ₹21,355 INR for this job

Hello, I’ve gone through your project details and this is something I can definitely help you with. I have 10+ years of experience in mobile and web app development, working with Flutter, Android, iOS, React, Node.js, and APIs. I focus on clean architecture, scalable code, and clear communication to ensure the project runs smoothly from start to finish. I understand the importance of efficient communication and organization in HVAC service support to convert leads into successful appointments. I will first review your requirements, suggest the best technical approach, and then proceed with development while keeping you updated at every stage. Here is my portfolio: https://www.freelancer.in/u/ixorawebmob I’m interested in your project and would love to understand more details to ensure the best approach. What specific tools or CRM do you prefer for managing appointments? Let’s discuss over chat! Regards, Arpit Jaiswal
₹27,750 INR in 1 day
7.1
7.1

Hello,! I’m excited about the opportunity to help with your project. Based on your requirements, I believe my expertise in PHP, CRM aligns perfectly with your needs. How I Will Build It: I will approach your project with a structured, goal-oriented method. Using my experience in PHP, Telemarketing, Sales, CRM, Leads, Technical Support, Customer Service, Time Management, Lead Generation, Appointment Setting, I’ll deliver a solution that not only meets your expectations but is also scalable, efficient, and cleanly coded. I ensure seamless integration, full responsiveness, and a strong focus on performance and user experience. Why Choose Me: - 10 years of experience delivering high-quality web and software projects - Deep understanding of PHP, CRM and related technologies - Strong communication and collaboration skills - A proven track record — check out my freelancer portfolio. - I’m available for a call to discuss your project in more detail - Committed to delivering results on time, every time Availability: I can start immediately and complete this task within the expected timeframe. Looking forward to working with you! Best regards, Ali Zahid India
₹12,500 INR in 7 days
5.8
5.8

As a seasoned IT professional with 9+ years of experience in web and mobile development, I am confident in my ability to support HVAC service companies as an appointment setter. Though the profile may not explicitly mention dispatch coordination or advance understanding of CRM tools, the job's requirement is still well within my capabilities. Throughout my career, I have demonstrated strong attention to detail, an organized workflow, and efficient use of scheduling tools- all crucial factors for successful appointment setting. Having achieved commendable success by turning countless ideas into digital realities through my proficiency in PHP, HTML/CSS, and JavaScript, I am confident in my ability to transform inbound inquiries into scheduled service appointments. Moreover, with good interpersonal and communicative skills backed by a track record in customer service roles and troubled-ticket management in IT services, I will not only manage customers' scheduling but also ensure their utmost satisfaction. Lastly, given your need for a remote commission-based appointment setter who can comfortably work under pressure and meet performance targets during US business hours, my flexible schedule and comfortable working ethic make me an ideal candidate for this role. I would be pleased to discuss the detailed commission structure and my working terms further during the onboarding process. Looking forward to becoming a valuable asset to your team!
₹25,000 INR in 7 days
5.4
5.4

Hope you are doing well! Extensive experience exists in appointment setting, customer coordination, and dispatch support for service-based industries, including HVAC and home services. Previous roles involved converting inbound and outbound leads into confirmed service appointments while maintaining accurate records in CRM systems. Challenges such as rescheduling conflicts, urgent service requests, and high call volumes were handled efficiently through organized workflows and clear communication. Experience includes following up with customers to confirm appointments and coordinating seamlessly with technicians to ensure timely service delivery. Remote work setups have been managed successfully with reliable internet, quiet environments, and adherence to U.S. business hours. Professional phone etiquette, objection handling, and performance-based task management are part of prior daily operations. I know what do I build for you, can complete it to your full satisfaction within your timeline. I am ready for you and waiting here. Thank you.
₹25,000 INR in 7 days
3.5
3.5

I understand you require a motivated freelancer to handle appointment setting, customer coordination, and dispatch support for HVAC service companies, focusing on converting leads into scheduled service appointments while maintaining clear communication between customers and technicians. You need someone comfortable with inbound and outbound calls, managing urgent requests, and maintaining accurate CRM records during U.S. business hours. With over 15 years of experience and 200+ projects completed, I bring a strong background in PHP and CRM integrations, along with proven telemarketing and customer service skills essential for appointment setting and lead conversion. My expertise includes building workflows that streamline scheduling and customer follow-up processes, ensuring efficient communication and data accuracy. For this project, I will leverage CRM tools to track leads and appointments, implement structured call scripts to handle objections confidently, and coordinate technician schedules with real-time updates. I aim to establish a seamless process that maximizes booked appointments and customer satisfaction, with initial results visible within the first two weeks of engagement. I’m happy to discuss how I can contribute to your team and help meet your performance goals.
₹13,750 INR in 7 days
2.7
2.7

Hello. As an environmental engineering student and also worked as a business development intern in videojet technologies I believe that I can hande that job. When I was working I was ket in touch many customer and using Salesforce program. I can work fully at Wednesdays according to the us hours and the resst of the days (sometimes weekends also) before 12pm or after 5pm
₹25,000 INR in 7 days
0.0
0.0

Hey — read through your post on commission remote hvac appointment setter -- 3. I've done similar work with PHP, Telemarketing, Sales recently. I can get a working version to you in about 1 week. What's the most important piece you'd want to see first? — Jazzy
₹22,500 INR in 7 days
0.0
0.0

With over a decade of experience at Apart Technologies, I have honed my skills in PHP and honed my abilities to build digital experiences that truly set apart. While my role has primarily involved digital solutions like web development and marketing automation, I recognize the underlying tenets of organization, communication, and strategizing that are essential for this HVAC appointment-setting task. I bring professional phone etiquette and have impeccable time management capabilities; I'm confident in my ability to not only handle the constant influx of inquiries and leads but also ensure efficient coordination between customers and technicians. I understand the nuances of working with customers from diverse backgrounds and can allay concerns or objections effectively. My aim isn't just to schedule a service appointment but also to establish a long-term rapport with clients. Lastly, I cherish team spiritand am able to comfortably fit within service-based environments. My past experience might not be centered around HVAC services or dispatch coordination exactly, but it taught me adaptability, problem-solving and the value of stepping into unfamiliar domains with agility. Therefore,I believe my skills put me in a perfect position to meet your requirements for this remote-based commission-driven role effectively. Let's leverage our strengths together for mutual success!
₹17,500 INR in 7 days
0.0
0.0

Hi, I am having same kind of proven experience what you are looking of 14 yrs into in customer support, lead generation, appointment setting and also handling inbound and outbound calls with a technical skills and CRM activities. I am available in US time zone as well since based in Mexico.
₹25,000 INR in 7 days
0.0
0.0

Hi,I’m interested in supporting your HVAC service companies with appointment setting and customer coordination. I’m comfortable handling both inbound inquiries and outbound calls, confirming leads, and scheduling service appointments while keeping accurate notes in CRM systems. I’m organized, reliable, and able to work independently while maintaining a professional and friendly tone with customers. I understand how important it is to schedule appointments quickly and coordinate smoothly with technicians to keep operations running efficiently. Here’s a short example of how I would handle a customer call: “Hi, this is Melody calling from the service team. I’m following up on your request for HVAC service. I’d be happy to help get that scheduled for you. We have a technician available today and tomorrow — which time works best for you?” I’d love to help keep your service pipeline organized and ensure customers are scheduled quickly and efficiently. Looking forward to hearing from you. Best regards, Precious
₹14,000 INR in 7 days
0.0
0.0

Hi, I’m an experienced Appointment Setter with over 4 years of experience in sales, cold calling, and scheduling meetings with U.S. business owners. I specialize in lead qualification, CRM management, outbound calling, and appointment booking for sales teams. I have worked with marketing and service-based businesses and consistently ensured high-quality booked appointments and proper follow-ups. I’m confident in handling cold leads and turning them into qualified meetings.
₹12,500 INR in 7 days
0.0
0.0

I am a strong candidate for this position because my experience closely matches the job description. I have five years of experience in the BPO industry handling U.S. accounts. During that time, I gained three years of experience in a healthcare account, where I handled patients’ appointments with their doctors’ offices and ensured proper scheduling and coordination. I was also one of the top-performing agents on my team, consistently meeting and exceeding all required performance metrics. My experience has helped me develop strong communication, organization, and customer service skills, allowing me to provide excellent support and maintain high-quality service
₹30,000 INR in 7 days
0.0
0.0

Ahmedabad, India
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