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Create a Database System for My Retail-Outsource Manufacturing Business

My business is [login to view URL], we sell custom tables that are then built to order, with parts supplied from 3+ independant suppliers. Everything is currently ran manually from spreadsheets, manually created reports, manually generated invoices in Sage, manual payments being taken by bank transfer / stripe card payments / Divido finance (due to the nature of the business we are not ecommerce - our order form on the website is filled in manually by the customer), then once an order is confirmed the weekly ordering and distribution is all done manually from spreadsheet generated pdfs. All of our email marketing is done in Get Response, we also use a very basic Zoho Creator app to track our enquiries.

We need one system that controls everything, to eliminate the mass duplication of information and manual generation of reports. New orders are relatively simple, but we also need the system to handle customer service issues which may require a visit to a customer, collection of a table, additional work and delivery of the repaired item.

I have fairly reliable systems of handling all of the business tasks, I just need someone who can translate these into a database / tool for the business.

I'd be interested to see examples of other systems you have built, the more integrated / automated / efficient we can make this system the better.

Skills: CRM, Excel, PHP, Salesforce.com, Software Architecture

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About the Employer:
( 0 reviews ) United Kingdom

Project ID: #15555302

20 freelancers are bidding on average £529 for this job

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