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Create a Database System for My Retail-Outsource Manufacturing Business

My business is [url removed, login to view], we sell custom tables that are then built to order, with parts supplied from 3+ independant suppliers. Everything is currently ran manually from spreadsheets, manually created reports, manually generated invoices in Sage, manual payments being taken by bank transfer / stripe card payments / Divido finance (due to the nature of the business we are not ecommerce - our order form on the website is filled in manually by the customer), then once an order is confirmed the weekly ordering and distribution is all done manually from spreadsheet generated pdfs. All of our email marketing is done in Get Response, we also use a very basic Zoho Creator app to track our enquiries.

We need one system that controls everything, to eliminate the mass duplication of information and manual generation of reports. New orders are relatively simple, but we also need the system to handle customer service issues which may require a visit to a customer, collection of a table, additional work and delivery of the repaired item.

I have fairly reliable systems of handling all of the business tasks, I just need someone who can translate these into a database / tool for the business.

I'd be interested to see examples of other systems you have built, the more integrated / automated / efficient we can make this system the better.

Skills: CRM, Excel, PHP, Salesforce.com, Software Architecture

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About the Employer:
( 0 reviews ) United Kingdom

Project ID: #15555302

25 freelancers are bidding on average £491 for this job

A2Design

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mike199

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Hi, I am Pallavi here, Hope you doing well ! I have gone through the project detail and i want to discuss on some points for the clear understanding. I believe in quality work and timely deliver. Relevant Skills and More

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LuckyQ

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imteyazkhan85

Hi There, I got your requirement. It is well written and i appreciate your effort and hope you can keep explaining like this when we will start building the project. Relevant Skills and Experience Having mixed skill More

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