Customer service support needed for Zendesk and Facebook/Instagram for about 10 hours a week

I'm looking for a customer service representative with experience working with

Zendesk and Instagram/Facebook for Shopify dropshipping stores. We have an e-commerce webshop where we sell aromatherapy products for down-to-earth people. We believe in improving peoples quality of life with our products and want to make the world a bit better. When you apply, include the word blue and tell us about your previous customer service experience.


- Experience using ZenDesk

- Experience doing customer service and interact with customers on our Instagram/Facebook


- Respond to customer requests on ZenDesk in perfect English

- Interact with people on our Instagram and Facebook (like comments, react on comments and DM's)

- Issue refunds according to our refund policy

- Respond to all customer inquiries quickly and accurately

- Display a high level of professionalism at all times

Skills: eCommerce, HTML, PHP, Shopify, Website Design

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About the Employer:
( 0 reviews ) San Jose, United States

Project ID: #19313640

29 freelancers are bidding on average $36/hour for this job


Hi evamagri5, After carefully reviewing the experience requirements for the job description, we feel that we are suitable for the job. Our latest Shopify projects are: [login to view URL], [login to view URL] More

$40 USD / hour
(1042 Reviews)

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Hello We are a team of professional developers and designers here to help you build your website and Application. We have been in the market for over two years, but new at freelancer. We are more concerned about re More

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(523 Reviews)

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$41 USD / hour
(134 Reviews)

I have been working as a full stack web developer for over 5 years. I am highly skilled in Web and App so I feel confident that I can do your job without fail. I can start working right now and I will guarantee the q More

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(80 Reviews)

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$30 USD / hour
(95 Reviews)

Hello Manager ,   Hope things are going well in your life!!   We are a team of 50+ individuals highly experienced in creating wonderful Web applications and apps for our clients to increase their business and to he More

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(50 Reviews)

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(41 Reviews)

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$30 USD / hour
(25 Reviews)

Blue Hi I've read your project description and all the requirements you've mentioned in the description. I can do your project on time by fulfilling all your requirements. I can do your project well. Thanks & More

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(32 Reviews)

I am Professional Full Stack Developer and working as developer from last 7 years , degree in Computer Science. I build web apps on Ruby on Rails and React js and mobile apps is React Native.I have did backend in Ru More

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(20 Reviews)

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(12 Reviews)

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(20 Reviews)

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(9 Reviews)

Hello, As an experienced Shopify developer, I am very interested in this job. Basically, I've been working on Shopify Platform for five years and have rich experiences. Just FYI, I had worked for 2 years with US p More

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(13 Reviews)

Hi, I have read the details of the project and I am very interested in developing a website. I'll provide you with the highly skilled & professional HTML/CSS, PHP/WP, JavaScript, MySQL, front & back-end web developme More

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(6 Reviews)

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$25 USD / hour
(2 Reviews)