Closed

Customer service support needed for Zendesk and Facebook/Instagram for about 10 hours a week

I'm looking for a customer service representative with experience working with

Zendesk and Instagram/Facebook for Shopify dropshipping stores. We have an e-commerce webshop where we sell aromatherapy products for down-to-earth people. We believe in improving peoples quality of life with our products and want to make the world a bit better. When you apply, include the word blue and tell us about your previous customer service experience.

Requirements:

- Experience using ZenDesk

- Experience doing customer service and interact with customers on our Instagram/Facebook

Responsibilities:

- Respond to customer requests on ZenDesk in perfect English

- Interact with people on our Instagram and Facebook (like comments, react on comments and DM's)

- Issue refunds according to our refund policy

- Respond to all customer inquiries quickly and accurately

- Display a high level of professionalism at all times

Skills: eCommerce, HTML, PHP, Shopify, Website Design

See more: social media customer service strategy, social media customer service statistics, social media customer service training, zendesk instagram, how to respond to customers on social media, social media customer service best practices, social media customer service examples, role of social media in customer service, customer service mexico german needed, virtual assistant needed set customer service position, customer service needed, customer service call needed 2009, customer service email support representative, customer support needed, supervisor customer service support job description usps, customer service support, freelancer customer service support, customer service consultants needed city centre, customer service support company, customer service support hire desk

About the Employer:
( 0 reviews ) San Jose, United States

Project ID: #19313640

29 freelancers are bidding on average $36/hour for this job

sapotacorp

Hi evamagri5, After carefully reviewing the experience requirements for the job description, we feel that we are suitable for the job. Our latest Shopify projects are: [login to view URL], [login to view URL] More

$40 USD / hour
(1042 Reviews)
8.8
dreamci

Hi I have more than 15 years development experience and a great team, we can complete your project with clean code and best practices Send me a message so we can talk about the details Thanks.

$50 USD / hour
(180 Reviews)
8.3
gopalvora

Hello We are a team of professional developers and designers here to help you build your website and Application. We have been in the market for over two years, but new at freelancer. We are more concerned about re More

$25 USD / hour
(523 Reviews)
8.3
Sonia8619

Dear Sir / Ma’am, I am writing a proposal for your job.I have gone through the complete job description and placed bid accordingly.I am really interested for this project as this is area of my [login to view URL] near a More

$41 USD / hour
(134 Reviews)
7.6
shiningdevelopor

I have been working as a full stack web developer for over 5 years. I am highly skilled in Web and App so I feel confident that I can do your job without fail. I can start working right now and I will guarantee the q More

$41 USD / hour
(80 Reviews)
6.8
amitpandeyposin

Hi there, we have a php and shopify Developer,we having more than 7 Years of experience in this technologies we can create a shopify app also we have made many shopify websites below are the links of my previous More

$30 USD / hour
(95 Reviews)
6.7
ArkssTech

Hello Manager ,   Hope things are going well in your life!!   We are a team of 50+ individuals highly experienced in creating wonderful Web applications and apps for our clients to increase their business and to he More

$26 USD / hour
(50 Reviews)
6.1
ponnarasiBabu

I read and understood your requirements and I am sure i will be best suitable for this position since i have good experience in handling customer care work, I have handled customer care for companies - Altius technolo More

$41 USD / hour
(41 Reviews)
5.9
stanislav103

Dear Hiring Manager. I am so excited to apply in your project. understood your requirements correctly and interested in your project. You can review my ability checking the feedbacks I received and my git repos. More

$30 USD / hour
(25 Reviews)
5.9
amit0423

Blue Hi I've read your project description and all the requirements you've mentioned in the description. I can do your project on time by fulfilling all your requirements. I can do your project well. Thanks & More

$41 USD / hour
(32 Reviews)
5.8
hiteshkanwar

I am Professional Full Stack Developer and working as developer from last 7 years , degree in Computer Science. I build web apps on Ruby on Rails and React js and mobile apps is React Native.I have did backend in Ru More

$41 USD / hour
(20 Reviews)
5.6
avto35217

Hi,sir. I'm a professional developer with 10 years of experience. I think I can be a candidate for your project. If you can give me your project, I'll do my best to complete it in a short time. I am confident of your More

$41 USD / hour
(12 Reviews)
4.3
emasterindia

Hello, I’m passionate about helping businesses create a brand that represents their values, I have the pleasure of working professional people here. I’m willing to work with you. *Availability full time 40+ HOURS More

$40 USD / hour
(8 Reviews)
4.2
WEB9andAPP6Max

Hello Thanks for your good description and i understood what you want. As an expert company. we have strong skills and experience in development for 9 years. I hope work for you because our skill set is very suitabl More

$40 USD / hour
(20 Reviews)
4.2
JVRsoftech

I WILL DO THIS WORK AS PER YOUR REQUIREMENT AND EXPECTATIONS. With the experience of over 600+ web development projects including ANDROID , iOS , WEBSITES , WEB APPLICATIONS AND SOFTWARES . To check our capabilit More

$30 USD / hour
(12 Reviews)
4.4
denis815

Really interested in your job opportunity I am sure that I can be the best candidate for this work because I have all the required skills you mentioned. You can fully check out my skills/experiences and i will be rea More

$40 USD / hour
(9 Reviews)
3.7
KongHyongRan

Hello, As an experienced Shopify developer, I am very interested in this job. Basically, I've been working on Shopify Platform for five years and have rich experiences. Just FYI, I had worked for 2 years with US p More

$41 USD / hour
(13 Reviews)
3.6
beckondelveinfo

Hi, I have read the details of the project and I am very interested in developing a website. I'll provide you with the highly skilled & professional HTML/CSS, PHP/WP, JavaScript, MySQL, front & back-end web developme More

$41 USD / hour
(6 Reviews)
3.5
qureshi009

Greetings! My name is Jasham and I am an expert in React Native, React JS, AngularJs, Swift, and Front-end UI development(HTML, CSS, Javascript, Jquery). I would love to have the opportunity to discuss your project More

$41 USD / hour
(3 Reviews)
1.7
Hrmlordmagnus

Hi there! I'm a customer care specialist and I have been helping businesses like yours offer top notch customer service for the past 5 years. My empathic temperament helps me makes it easier for me to understand and e More

$25 USD / hour
(2 Reviews)
1.1