Completed

Find out what's running processes on our website that is causing it to overload

Our website has been working fine for almost 2 years. We use wordpress to build the site. Purchased a theme, have a few plugins (the common ones) and it has always been fine.

[url removed, login to view] had a good speed

But [url removed, login to view] was very very slow. So we contacted the theme support, created a login on wordpress for them so they could have a look

1st day afternoon, they logged in, it was fine

1st day evening, I logged in using my own username, updated a few blog posts, it was still fine

2nd day morning, the site had database connection error for both [url removed, login to view] and [url removed, login to view]

We contacted our hosting provider. They said there were a lot of processes running in the background, leading to an overload problem. They killed the processes, our website worked for a while.

In the past 3 days, it worked for a while, then stopped working, then worked for a while.

Since they said it had something to deal with the script, this morning we bought a new theme from a completely different company. We removed the theme support's login. We had also deleted all the plugins. And installed completely different new plugins.

This afternoon we still had the same problem. We contacted our hosting provider again. They still said there were a lot of processes running in the background, leading to an overload problem. We want to find out what the processes are so we can remove them. We have a long list from our hosting provider showing us the processes. Something like this -

10291 24.1 1.2 162908 49636 ? S 11:25 1:38 /usr/bin/php

10292 1.9 0.4 130564 16372 ? S 11:25 0:08 /usr/bin/php

10293 1.7 1.0 154948 40508 ? S 11:25 0:06 /usr/bin/php

---

Please list

- what you think you will do

- what other information/ logins you will need.

- how long it is going to take for you to find out what the processes are

Skills: CSS, HTML, MySQL, PHP, WordPress

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About the Employer:
( 1 review ) Dublin, United Kingdom

Project ID: #16666954

Awarded to:

adamlachut

Hello, First of all: I would check your hosting account for malware - maybe you have been hacked (this is pretty common situation). I'm a web-security specialist and server admin, so I may efficiently check this. More

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22 freelancers are bidding on average €148 for this job

TakeReal

Hello, My name is Sergey. I am Freelancer from [login to view URL], Russia. I can help you as WordPress expert to find what processes are overloading your server and fix issue with overloading. This is list of similar More

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tlchung

I can install resource monitor on your server to see which part of script is consuming most resource. let discuss more via private messages, thanks.

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wee493

Hello! I can solve this issue. I will need access to your cpanel and can use to logs to locate the background processes and what's causing them. I can fix that issue and optimize other things with your wordpress instal More

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celalaybar

Hello. It seems there are malicious codes on your website. Your website might be hacked. Some people run remote encoded codes on your server. Therefore there might be heavy loading on your server due to remote code run More

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artashapinyan

Hello Mister i read details and understand .I think this is plugin problem .Maybe any plugin with conflict on theme .When i am check website and admin panel ,i can say what is problem .Please give me admin details an More

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tdcteam2016

God Day Sir ! I am Wordpress expert I can help you on the project. I have checked: [login to view URL], [login to view URL] I believe I have the required skills in this case.

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vineetvrm05

Well, have a good day and hope you are doing great today, and yes, we have read the project description, we are ready for it. I can do your project fast and in a professional way With on time . Price and Time will dep More

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wpmonsters

Hello, We are a team of 30 developers based in Russia. Having the required skills & experience we are highly enthusiastic about the opportunity to work on your project. Our latest WP projects: [login to view URL] More

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ProfSoftStudio

Dear Sir! I make your tasks ++ This is my job. I'm ready to begin now. Pm for me. Please check my reviews and profile https://www.freelancer.com/u/ProfSoftStudio.html

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HadiDar786

okay got it .. i will do this job for you ... message me and discuss project on chat... thankssssssssssss

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amiexpart

Hello, I have more than 10 years experience in web server admin. I can fix/audit this issue. Please let me know when can I start. Thanks, Amita G

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Kaki08

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jayantbyad

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viorel1916

I can check the process which are running on your website

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vaibhav1685

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dineshsuthar92

Hi Dear, I am here to help you out in this situation. I also had same issue with my wordpress blog recently. I overcome this flushing dns caches from cpanel and resetting some vital processes on the server. If you co More

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vignesht006

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