Fix auto-renew SSL/TLS error for website

I received the following notification and need to resolve it within one week to prevent loosing SSL on my website:

"AutoSSL did not renew the certificate for “[url removed, login to view]”. You must take action to keep this site secure.

The “cPanel” AutoSSL provider could not renew the SSL certificate without a reduction of coverage because of the following problem:

⛔ [url removed, login to view] [ Last AutoSSL Run at “2018-04-22 at 14:18:44 UTC” ]

The system queried for a temporary file at “[url removed, login to view]”, but the web server responded with the following error: 404 (Not Found). A DNS (Domain Name System) or web server misconfiguration may exist. The domain “[url removed, login to view]” resolved to an IP address “[url removed, login to view]” that does not exist on this server.

For the most current status, navigate to the “SSL/TLS Status” interface. You can also exclude domains from future renewal attempts, which would cease future notifications.

The following domains will lose SSL coverage when the certificate expires:

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

The certificate that is installed on this website contains the following properties:

Expiration: 2018-05-02 at 00:00:00 UTC

Domain Names:

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]

[url removed, login to view]


commonName [url removed, login to view]


countryName US

stateOrProvinceName TX

localityName Houston

organizationName cPanel, Inc.

commonName cPanel, Inc. Certification Authority

To upgrade to an EV or OV certificate, navigate to the “SSL/TLS Wizard” interface.

The system generated this notice on 2018-04-22 at 16:16:13 UTC.

You can disable the “AutoSSL certificates expiring” type of notification through the cPanel interface: [url removed, login to view]

Do not reply to this automated message."

Skills: DNS, Linux, PHP, Web Hosting, Web Security

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About the Employer:
( 1 review ) Wynnum, Australia

Project ID: #16760012

Awarded to:


Hi, I can help you in fixing this SSL issue. Please find my previous project reviews in the following freelancer profile link: . Will complete the project quickly and pe More

$30 AUD in 0 days
(92 Reviews)

2 freelancers are bidding on average $45 for this job


The error message is clear enough to get the basic understanding of the root cause. We are ready to take over the project immediately.

$60 AUD in 3 days
(5 Reviews)