Help with error; The service “httpd” appears to be down.


Approx every 10 minutes we get an email from cPanel monitoring with the below error. Our hosts are not being helpful in resolving the issue and want to simply restore a backup from yesterday. We can't afford to restore the backup as it will mean substantial data loss. I have no server knowledge (although I'm a fluent programmer) and need someone to assist in resolving this issue without restoring a backup. I need someone to be available to work on this right away without delay, it is time critical. The server is a VPS.

I'm online now and ready to appoint somebody. I would also use your services going forward to help secure/maintain the server.

Server Removed for security

Primary IP Address Removed for security

Service Name httpd

Service Status failed ⛔

Notification The service “httpd” appears to be down.

Service Check Method The system failed to connect to this service’s TCP/IP port.

Reason Service check failed to complete

Unable to connect to port 80 on [login to view URL]: Connection refused: Died

Number of Restart Attempts 13

Startup Log No startup log

Memory Information

Used 1,015 MB

Available 986 MB

Installed 1.96 GB

Load Information 0.20 0.13 0.06

Uptime 33 days, 21 hours, 24 minutes, and 38 seconds

IOStat Information avg-cpu: %user %nice %system %iowait %steal %idle

4.32 0.11 1.72 1.10 0.13 92.61

Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn

vda 8.76 186.30 128.89 545546820 377414304

vdb 0.16 7.18 7.02 21036648 20559928

Top Processes

PID Owner CPU % Memory % Command

6635 mysql 1.75 1.29 /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin-dir=/usr/lib64/mysql/plugin --user=mysql --log-error=[login to view URL] --open-files-limit=10000 --pid-file=/var/lib/mysql/[login to view URL]

11077 root 0.61 0.16 sshd: [accepted]

8490 cpanelconnecttrack 0.60 0.24 /usr/local/cpanel/3rdparty/sbin/p0f -i any -u cpanelconnecttrack -d -s /var/cpanel/userhomes/cpanelconnecttrack/[login to view URL] less 400 and not dst port 80 and not dst port 443 and tcp[13] & 8==0

11058 root 0.60 0.12 dovecot/auth -w

1477 root 0.53 0.13 /usr/sbin/snmpd -LS0-6d -Lf /dev/null -p /var/run/[login to view URL]

Skills: Internet Security, Linux, MySQL, PHP, Web Security

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About the Employer:
( 26 reviews ) Liverpool, United Kingdom

Project ID: #18826961

Awarded to:


Hello I'm interested in your project,I have few questions would like to discuss with [login to view URL] send me a message so that we can discuss more. Thank you

£13 GBP / hour
(91 Reviews)

10 freelancers are bidding on average £21/hour for this job


Hello, I am pleasure with your job for Help with error; The service “httpd” appears to be down.. Thank you for the job posting. It’s a pleasure to meet you. I’d really like to work with you on this one if possible! More

£13 GBP / hour
(35 Reviews)

Dear Client, Thanks for providing opportunity to bid on the project I have 8+ years of experience in making site on php using myql from scrap. Some of the PHP sites are:- [login to view URL] http More

£10 GBP / hour
(14 Reviews)

Hello! I would love to help you resolve the problem with your sever. Only few simple steps needed to make this happen: 1. award me the project: 2. grant me access to server 3. some time for investigation 4. test ev More

£13 GBP / hour
(58 Reviews)

Hello sir ! I have great experience with managing servers and Cpanel and i can bring the httpd service back up in no time. Starting from now

£10 GBP / hour
(34 Reviews)

Hello I read your projects and also understand that you are getting error because of server conflication. Let's connect and discuss in details Thank You

£27 GBP / hour
(11 Reviews)

Hello. I read your job description carefully and I am confident with this job. I can start right now and give you perfect result. Looking forward to hearing from you. Regards. Denis

£50 GBP / hour
(4 Reviews)

Hi There, I've checked your requirements and I am much interested to assist you on the development of your website with fulfilling all of the required functioning very accurately and elegantly. I am very Efficient,Res More

£15 GBP / hour
(7 Reviews)

I can try to fix it . .

£44 GBP / hour
(0 Reviews)

Hello, I am a RedHat certified systems administrator and can help you get httpd working again. Could you please contact me and send me the httpd log as well as the output for systemctl status httpd? Kind regards, More

£16 GBP / hour
(0 Reviews)