Integration with Website application to do the following can utilizes skype. • Document sharing & form filling • Video chat • Audio chat • Screen sharing • Video / Voice call transfer • No software to be installed on the client side • Print/email transcript Web based user access for staff to log into to perform the above to clients. • Multiple Users with separate accounts • Print/email transcript Web based Management console for administration of the following • Keep log of chats • Print Transcript • Record Geolocation/IP Address • Be able to block IP Address Be able to start chats from a link in an email from an email link sent to clients via email or a part of an email signature with each staff member having own Agent ID. This integration application is needing to be able to handle multiple website. The staff member should be able to see the page and website that they have started the chat from. other features to be added; "exiting website popup" before you leave our site various size, shape, image features, include custom language and colors.