I am currently using a php ticket support application. I have a generator that is pulling XML files from a local server, and uploading them into the ticket system.
Sometimes a ticket could have a few (2-3) different events, such as the 1st event (inital submission of ticket) 2nd event (ticket status change), 3rd event (ticket resolved). Currently on the local server the SQL table will show 3 rows, all with the same tracking id. When I go to upload the XML files, the mysql server that powers the ticket system will only write one entry, and consider the others duplicates.
I am needing some sort of logic that will append to the ticket, if there are duplicates. That way each ticket will show the history from creation to resolution.
32 freelancers are bidding on average $130 for this job
i'm expert php developer. i like to make required changes in import script so multiple event of ticket can be associated withe same ticket. ready to start. thanks
Dear client. I am well experienced in xml processing with php/python, I am also so familiar with betting system. So I am sure I can help on your requirement. Please ping me to discuss more. Regards.
Hi, I am senior PHP expert and have more than 8 years of experience. I can start work right now and can keep your timezone while working for fluent communication. I won't let you down. Best regards.
Hi,I have read your detail carefully. I am a professional web developer with good experience. So I can provide excellent results with in time. please contact me. Thanks.
Hi, I'm expert in this kind of development logic and available immediately. Requirements are clear and can be done by the next few hours for sure. Contact me to discuss further. Thanks
Hi my name is Muhammad Hassan. I have high level expertise in PHP and MYSQL. I can create that logic for you that will append to the ticket fi duplicates are found. I can start right now.
Hi I am expert php developer and I have also got posting mysql data form xml feed. So I can give you a coding solution for the above problem. Thank you.