I would like to create a SMS Chatbot within Twilio that allows users to ask questions within a custom web application and receive communication via SMS Text.
we have a customized widget that is installed on multiple websites. I would like to integrate this feature within our widget that will also be utilized across multiple websites.
This is what I am looking for. A customer visits a site where our widget is installed, chooses to communicate/chat with a member of our team. Their question that is asked is sent via SMS to a member of our team. The member of our team replies instantly and is able to communicate with the customer via sms text. The customer can use a chat form within the widget but our team member needs to have the ability to reply via sms text messaging.
This is long term opportunity for developer that works quickly, communicates well, and completes the days task without leaving urgent tasks for following days.