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php helpdesk api connection script

I use the [url removed, login to view] helpdesk. It has a basic api. Details can be found here: [url removed, login to view];kb_action=cat&parent=13

I think the function to use would be: tickets-return_number. As far as I can see from testing other functions, the api gives you some access to the database. Aslong as this function does give you enough access all should be achievable.

I need a simple php script to connect to the api on my helpdesk that will allow a user via the api see how many tickets he has, how many are open and if possible to see if a open ticket has been replied to.

Example:

User: Andrew

Open tickets: 5

Total tickets: 10

Has any open ticket been replied to by support: Yes

And thats it. I will do the rest to integrate it into another script once working.

ER payment. Payment will be sent once the job is completed.

Skills: PHP

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About the Employer:
( 2 reviews ) London, United Kingdom

Project ID: #222170

Awarded to:

dboyzhang

Have download the trial version of 'sp3' and test it. Looked through the API doc and api script, but couldn't find the function you want. Because the Api just return all users' tickets number,not corrent user's. I can More

$30 USD in 1 day
(282 Reviews)
7.1

2 freelancers are bidding on average $115 for this job

PhinWorks

I am very experienced in API implementations. Can provide the limited data in your description readily.

$200 USD in 2 days
(0 Reviews)
2.8