Problem with memory back up on website

We have a customer with an online shop website - it keeps crashing . the customer has had to cancel auto backup, because the memory built up is too great, and it then brings the site down.

The hosting business is [url removed, login to view]

They have come back to us and said this ---

I have checked your VPS account and there doesn't seem to be backups running for it from our side.

I would suggest logging in via ssh to the VPS and installing "htop" then checking the memory usage. You can sort running processes by memory used within htop which will help you find the culprit.

Skills: Linux, PHP, System Admin, Ubuntu, Web Hosting

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( 5 reviews ) Scarborough, United Kingdom

Project ID: #15919222

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