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RMA system - Questionnaries generates answer in a combined text.

$15-25 USD / hour

Completed
Posted almost 3 years ago

$15-25 USD / hour

Hello PLEASE READ BEFORE BIDDING - I WILL REMOVE YOUR BID IF YOU JUST AUTOBID WITH A GENERIC TEXT. ------------------------- Now, if your still here, please read on :) Show in your bid that you know what this project is for and how you would solve it. ------------------------- We sell radio-controlled cars, boat etc. and have many requests for returns due to broken parts, defect parts, misuage of the products (run them in water, break parts and believe its covered in the warrenty), problem with batteries etc. However only 30% of these request are actual RMA´s (request for service/return/defect). To avoid using too much time e-mailing and phone - then I need a system where the users are guided with a set of questions before they can create a case valid case. Within these questions we can also have images or videos to explain details better. Check the video for example of how it would be done: [login to view URL] Questions would start like this 1: Enter your name 2: Enter your E-mail 3: Enter your your phone number 4: Enter your the of product you want support for 5: Enter your invoice ID 6: Now he/she is met with multiple questions of what the problem is: 6,1: I want to pay for a fix 6,2: There is a defect on the product 6,3: I want to return the product for a refund. ...Overall, then depending on which field they press, then they will get either more questions or a piece of information follows by either a question of choices. In the end they can create a "case" or they are informed that this is not covered under warranty (Like a battery which has been mistreated) In the end we will have a filled formular with all the entered data for easier processing of a RMA case. Some of the entered data will not amount in a case. I need a system, a script or similar - could be like in the attached video.
Project ID: 30256835

About the project

28 proposals
Remote project
Active 3 yrs ago

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$0 USD in 40 days
5.0 (145 reviews)
7.1
7.1
28 freelancers are bidding on average $21 USD/hour for this job
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Hello Anders H.,   We have 20 years of strong experience in PHP, Website Design, Software Architecture, MySQL, HTML, as a result, we can successfully complete this project.   Please, review our profile here: https://www.freelancer.com/u/tangramua Here detailed information about our company, our portfolio, and the client's recent reviews.   Also, we wanted to personally discuss questions about your project, which helps us to give you the right estimation.   Best regards, Tangram Canada Inc.   P.S. As seen from the details of your profile, you located in Europe. Be informed that our technical offices located in Ukraine i.e. you will be able to work with our developers almost in the same time zone. 
$24 USD in 5 days
4.5 (148 reviews)
8.2
8.2
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"10 USD / Hour" Hello There, I have gone through your requirements and can assure you to provide the exact product you are looking for as i am having 9+ years of experience working as a full stack developer,I have worked on multiple e-commerce, real estate, healthcare and education projects. I am having experience working on PHP frameworks like CodeIgniter,Laravel as well as CMS likeWordpress,Magento,Joomla,Drupal. I have worked on HTML5, CSS3, Javascript, used database like MySQL, NoSQL, PostgreSQL etc. I use Git for deployment for my projects.I also integrated Payment Gateway such as Paypl, QuickPay, Stripe etc. I integrated third party API like Facebook, Google, LinkedIn, Youtube etc.I also use reactJs, VueJs, AngularJs,Nodejs in my projects. Let me know if you are available so we can discuss more on your website requirements and time required. I will provide regular updates for your website development and will share a public url where you can easily view your website development progress. Looking forward to your positive response. Thankyou
$15 USD in 40 days
4.5 (32 reviews)
6.3
6.3
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Hi , I'm a web developer with more than 12 years of experience and can help you to make the project in short time . I can start right away your project to make it in short time . Let's talk in chat for more details if you are interested .
$20 USD in 40 days
4.8 (28 reviews)
4.8
4.8
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Dear Sir! I’d like to describe myself as someone who is versatile and determined and someone who loves learning. I am creative, open-minded and easy-going and I enjoy working with others. And I tried to use all these qualities in my professional life. Right now, I am looking for an opportunity to apply my technology expertise along with my creative problem solving skills and experiences and passion. I read your job description carefully and I am very interested in your job. My major skills for your job are as following: - HTML5/CSS3(Responsive as well on all devices and all browsers) - Javascript Frameworks and libraries(Angular for 5 years, React.js for 3 years, Vue.js for 3 years, various Jquery Plugins, Bootstrap 3&4) - Node.js, Express - PHP MVC Frameworks(Laravel, Codeigniter for 7 years, core PHP) - CMS(Wordpress, Magento theme and custom plugin development as well) - Mysql and MongoDB ... Reading after your job post, I am sure of the success of your project. I promise I will keep the deadline, fix bugs and deliver a qualified code so that you will be satisfied with my work. And I do believe that I can make a positive impact and that’s why I am bidding on your project at the moment. I hope you will also get interested in my proposal and keep in touch with me so that we can discuss the project further more and then start working asap. Looking forward to hearing from you. Best regards.
$25 USD in 40 days
5.0 (4 reviews)
3.8
3.8

About the client

Flag of DENMARK
Noerresundby, Denmark
5.0
73
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Member since Oct 14, 2008

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