Completed

Shopify Expert For Troubleshooting 1 Issue

Recently, my Shopify expert updated the theme and the video on the home page suddenly shop functioning on the landing page on certain browsers.

Website: [login to view URL]

We have tested on the following browser and these are the test results:-

• Microsoft Edge – Positive Result. Background Video AutoPlay.

• Mozilla Firefox – Positive Result. Background Video AutoPlay.

• Internet Explorer – Positive Result. Background Video AutoPlay.

• Chrome – Negative Result. Video Missing. Layout Messed Up

• Chrome – Negative Result. Background Video Not Playing

Please see enclosed for screenshot of the results. I believe that this is just a small coding issue as this was working perfectly before the theme update. I need a Shopify expert to troubleshoot to find and rectify this issue.

Please quote “--Troubleshoot Video--” in your reply to me. Autoreply will be ignored.

Skills: HTML, Javascript, PHP, Shopify, Shopify Templates

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About the Employer:
( 15 reviews ) Singapore, Singapore

Project ID: #16994382

Awarded to:

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