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Travel Agency CRM

• LEAD MANAGEMENT

o Rule based lead assignment

o Lead Sourcing from multiple channels

o Lead scoring & distribution

o Auto reminders & emails to prospects

o Duplicate Blocking

o Lead Routing

o Lead Automation

o Sales follow up & Tracking

• CUSTOMER CONTACT MANAGEMENT

o Company details with location

o Customer data and hierarchy flow

o Past customer interaction details & engagement

o Rates / Quotes offered accountwise

o Remember their birthdays, Anniversaries

• MOBILE SALES CRM

o Lead notification & assignment

o Sales Opportunity Tracker

o Offline Mobile Functionality

o Lead Mapping

o Meeting check in / check out with geo tagging

o Send reports & Minutes of meeting

o Customer location tagging

o Expense Management

o Product / Brochure details in app

• INTEGRATION

o API Integration

o WordPress Integration

o Web Integration

o Google Apps Integration

o Cloud Telephony

o Third-party Chat integration

o Email Integration

o SMS Integration

• CHAT SOLUTION

o Plug 'N' Play

o Chat Reporting and Analytics

o Chat Widget

o Configurable Chat Templates

o Auto-Responder

o Internal Communication

• SALES TICKET WORKFLOW

o Raise tickets from existing customers

o Upsell/Cross Sell

o Address any feedback & concerns

o Get repeat business

o Auto Sales Ticket Rerouting

o Automated Ticket Allocation

• SUPPORT

o 24*7 free support

o Online Support

o Self-service Support

o Phone Support

o Email Support

o Chat Support

• INDUSTRY SPECIFIC WORKFLOW MANAGEMENT

o Customizable workflow

o Manage team wise configurations

o Task Management for large teams

o Prioritize and Visualize

o Pinnable Dashboard for Important To-dos

• ORDER MANAGEMENT

o Customer data and hierarchy flow

o Past customer interaction details &engagement

o Rates/Quotes offered accountwise

o Custom Workflow and Approvals

o Complete Customer & payment History

• DIFFERENTIAL RATE MANAGEMENT

o Price Management

o Apply Discounts instantly from system

o Offer Management

• SALES FORECASTING

o Predictive Analysis

o Sales projection based on pipeline

o Business Intelligence driven forecasting

• POWERFUL REPORTING ENGINE

o Basic Reporting

o Sales Forecasting

o Team Reporting

o Productivity Reports

o Goal Tracking

o Product Report

o Real time SLA Reporting

o Business Intelligence to help achieve SLA's

o 500+ Report Formats

• OMNICHANNEL SUPPORT

o Email, Web, Chat, Call queries on one dashboard

o Email Insights

o View entire case history in a single view

o Single sign-in

o Omnichannel Routing

o Create Sub tickets

• DISPOSITION METRIC

o Service process improvement measurement

o Rule based disposition

o Inter department ticket assignment

• CALL CENTER MANAGEMENT

o Outbound calling

o Inbound Calling

o Call Rerouting

o Agent Rostering

o Call Recording

o Shift/Leave Management

o Trigger based call routing

• CUSTOMER 360 VIEW

o Call recording customer interaction from all mediums

o View entire customer history

o View order related details

• SET ALERTS & SLA's

o Tag keywords to trigger escalations

o Set timers and auto notifications

o Real time monitoring of SLA achievement

• FIELD SERVICE OPERATIONS

o Field Service tickets management

o Customer Visit mapping

o GPS Enabled

o Simplified Sales Workflow

o Sales Management

o Live Location Tracking

o Product Cataloging

o Instant Order Approvals

o Payment Updates

Skills: Android, CRM, Mobile App Development, PHP, Software Architecture

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About the Employer:
( 0 reviews ) New Castle, United States

Project ID: #19213835

40 freelancers are bidding on average $3983 for this job

michale21

Hi, Greetings from Votive Technologies!! As per your requirement, you want to develop a Lead Management CRM for Travel Agency with all required features as you have listed the features in your Job description More

$1300 USD in 30 days
(442 Reviews)
8.9
arhamsoftltd

Hi, I can design and develop a lead management software for you, I have gone through your attached document as well. lead generation sites we worked on [login to view URL] [login to view URL] The con More

$6000 USD in 60 days
(167 Reviews)
9.1
gkws

Dear Employer, Greetings from Risensys!! We are giving quality services from past 8 years. Can you come over to chat to discuss further in this regards as I would love to hear more about the idea/ concept? *WE More

$1000 USD in 15 days
(385 Reviews)
8.4
bsbrajmohan25

Hi There, Hope you doing good. We are much expertise group of iOS, Android, Website developers and Designers. We will develop your Travel Agency CRM as you required. Let’s discuss in detail then will start work on More

$200 USD in 3 days
(62 Reviews)
8.3
joomextensions

Hello, I have read your project details. I am interested in working with you. I checked the attached document. We can provide you with the CRM as per your requirements. Can we discuss the features in brief once, so More

$5000 USD in 30 days
(155 Reviews)
8.1
Champian

Hey, I have gone through your travel agency CRM and I Will do it and provide you as per your functionality and requirement Please message me so we can discuss more in details and move ahead Thanks Champian

$5000 USD in 30 days
(145 Reviews)
8.1
point2solutions

Hello we have delivered ERP system & CRM for Sales, HR, Job management, Booking management HOTEL MANAGEMENT SYSTEM, PROPERTY MANAGEMENT SYSTEM and many more kind of management system for the different business pur More

$155 USD in 3 days
(50 Reviews)
8.1
technorizen

Hello, I have 6 years of experienced on mobile application ( Android +iphone/ ipad ) and App admimn with development web services where admin can manage the app from backend ,. I have developed the Travel App TAXI More

$500 USD in 3 days
(184 Reviews)
8.6
MobiStudioz

Hello, Below is the brief of project scope ►►Project Title- -Travel Agency CRM Development. ►►Scope- -Customer profiles -Lead management -Customer contact management -Mobile Sales CRM -Maps integration More

$20000 USD in 120 days
(39 Reviews)
7.8
redsparkinfo

Hello Sir, I hope all is well, just go through your detail features list and based on that below is our offer. Our Offer: 12000USD & Timeline : 45 working days Technology: CodeIgniter Payment Terms : Mi More

$12000 USD in 45 days
(41 Reviews)
7.4
fullymagento

We are a team having experience over 10+ years in PHP and it's Framework and Mobile [login to view URL] already developed similar project,please find details below: CRM = [login to view URL] Admin More

$1500 USD in 35 days
(89 Reviews)
7.6
keshavkalra90

Hello i hope you are doing great i can help you with API integrations/development i am expert PHP Wordpress, Codeigniter and Laravel developer, have worked with many APIs like Quickbooks, Sage, Salesforce, Lead executi More

$2752 USD in 10 days
(185 Reviews)
7.3
mxicoders

Dear Sir, Greeting from my side, I would like to apply for this Travel Agency CRM project. Yes, I will make it as per your requirements with the best creativity. If you are looking for a responsible and skille More

$250 USD in 3 days
(56 Reviews)
7.4
Thesynapses

Hello there, I have gone through the modules you have mentioned and in my opinion, this CRM software would require scalable technology with at least 2-3 months time estimations tentatively and I think the budget you More

$5555 USD in 30 days
(18 Reviews)
6.9
vantuanvn

Dear sir, I am Tuan Tran in Vietnam, I have 12 year in Software Industry . I have experience in PHP (laravel, ci, yii ..)) , nodejs, angularjs, react (js and native), J2EE,and mobile applications. (android and iOS) My More

$277 USD in 3 days
(102 Reviews)
6.4
technorizensoft

Hello , I have seen your requirment and I have ready app like Travel Agency CRM App I have developed it with backed I will show you full apk and admin panel to test, I ill make android ios and control p More

$200 USD in 3 days
(19 Reviews)
6.3
Lavlu

Hi, I'm a Professional Web & Software Developer, having 13+ years experienced in CRM, Mobile App Development, Software Development, PHP, HTML, Javascript, UX/UI Design and expert in Travel Agency CRM. I've see your a More

$833 USD in 3 days
(33 Reviews)
6.9
WebnAppExperts

Hi There We have gone through your job description and ready to discuss with you further and we are experts in PHP, CI, Laravel, Angular.js, Node.js, Magento, Wordpress, Mobile Apps and have done many websites, mo More

$833 USD in 20 days
(17 Reviews)
6.1
Mobiquick

Hello, I am full stack wordpress developer. I have sound experienced in designing and developing CRM System for the travel agency and ERP system. We can talk in more details as per your given modules. I have highl More

$200 USD in 7 days
(10 Reviews)
5.4
Shuchi144

Hello Hiring Prospects, We are Microsoft Certified experts with huge experience in Azure Storage and CRM Portal Integration and Customization. We have already developed portals related to sectors as Retails, Me More

$155 USD in 3 days
(14 Reviews)
4.9