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VICI Dialer and vTiger Integration

The following needs to be done as a part of the project :-

1 User will be created in CRM & it will get created in Dialer

2 List will be created in CRM & it will get created in Dialer

3 At LIVE call of Inbound or Outbound, CRM screen will popup with the customer details

4 Data to be uploaded in CRM screen and then it can be pushed to Dialer via Export To Dialer function Export To Dialer from CRM to Dialer

5 Call log Status will be updated in the CRM dialed from Dialer

6 Click2Call

7 Dialer Widget In the CRM ( [login to view URL] )

8 Create Widget of Dialer Agent Screen which will be placed on the top portion of the CRM screen as a frame

9 All functions of the Dialer as mentioned will be available in this widget:

a. Pause/ Resume (i. Selection of Pause call)

b. Park

c. Transfer Call

d. Hangup

e. Disposition (i. Selection of Disposition)

f. Manual Dial

10 Whenever an agent will do manual call or auto calls relevant lead will be opened in the CRM screen so that the agent will come to know to whom he is speaking with

Skills: Asterisk PBX, CRM, PHP, Software Architecture, vTiger

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About the Employer:
( 1 review ) Durgapur, India

Project ID: #18953988

3 freelancers are bidding on average ₹44814 for this job

anshulpurandare

software development and services company that works on multiple languages and technologies. Our first and most important job: to help our clients understand the totality of the technology landscape and conceive, desig More

₹31666 INR in 10 days
(0 Reviews)
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sagarkothari22

We are providing Call Center Dialer, CRM , VoIP based solution , IP PBX solution , Lead management System etc. if you are looking for same. contact me here or call 96876 08285 I have been working on the CRM platf More

₹77777 INR in 4 days
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Digiadlab

Hello We can integrate V-Tiger CRM and ViCi dial for you as we have expertise in the same. We have been working extensively for many clients with these technologies. Please let me know when we can start. Than More

₹25000 INR in 10 days
(0 Reviews)
0.0