I am seeking a VICIDIAL expert to fulfill the following:
1- Write a script for VICIDIAL installation with a single command line from [login to view URL]
2- Tutor the proper basic setup for interconnecting with SIP trunk
3- Tutor on how to use VICIDIAL in the following concepts:
a- Press-1 campaign: where we will send a pre-recorded message that has an offer, if the customer is interested, he presses 1 and the call will transferred to an available agent.
b- Vote/Feedback/Survey: a pre-recorded questionnaire will be broadcasted, and will ask few questions that the answer would be customer’s prompt and will allow eventually to be either hangup, add his voice note, or transfer to an available agent