Cancelled

Web based Help Desk System

A Web Based Trouble Ticket system with the following functionalities.

Usertypes: Administrator or End User.

Functions: Create Trouble Ticket, Open Trouble Ticket, Add Comments on an opened Trouble Ticket. Forward a trouble Ticket. Close a Trouble Ticket.

Administrator can Create, open, forward and close trouble tickets.

End Users can open a trouble ticket either assigned to them, or forwarded to them. End users can also create a trouble ticket.

For each trouble ticket created, there must be an administrator assigned to it, and an end user to work on it.

Each trouble ticket must have a serial number, subject, priority level, description, date and time submitted and possibly attachments (usually docs/text/pdf), and a detail description field.

When adding comments, the trouble ticket will have the person's username who added the comment, date/time and the comment detail.

When tickets are closed, they remain accessible, but no one is allowed to amend it further.

A Search function must be there to search tickets for keywords visible in Subject, detail lines.

For each trouble Ticket,

Skills: PHP

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About the Employer:
( 93 reviews ) Safat, Kuwait

Project ID: #12010

30 freelancers are bidding on average $374 for this job

best1

Dear Sir, We are a team of highly qualified and creative programmers and designers. We have experience developing web-based applications and designing websites. We have read and understood the project requirements an More

$300 USD in 6 days
(124 Reviews)
9.1
hits

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$300 USD in 15 days
(798 Reviews)
8.7
mistersoft

Can do it for you satisfaction. Thanks.

$400 USD in 12 days
(380 Reviews)
7.4
ranganathp

Consider ME IN! Consider IT Done!

$250 USD in 15 days
(26 Reviews)
6.3
viaden

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$500 USD in 21 days
(3 Reviews)
6.2
sakshiinfosys

Respected Sir, we have gone through your requirement and we are very much sure that we can provide you the solution with the best quality. Please check pmb for more details. thanks and regards Sakshi Infosys More

$500 USD in 15 days
(16 Reviews)
6.2
expprog

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$400 USD in 15 days
(43 Reviews)
5.9
dajaney

Yabani: I have implemented serveral helpdesk systems for clients in the past, as well as our internal one we use. I am also the administrator for a large corporations Magic Helpdesk system soI know the inner workings o More

$450 USD in 20 days
(23 Reviews)
5.6
AnisInfoTech

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$400 USD in 10 days
(8 Reviews)
5.4
nidle

Dear Sir/Madam! Thank you for considering our bid. We are an IT company with a substential 7-year experience in the field of [url removed, login to view] team of highly qualified and experienced developers can work out a profession More

$490 USD in 18 days
(2 Reviews)
4.9
dabr

HI, I can do this for you. See PM!

$200 USD in 20 days
(2 Reviews)
4.5
Developer

Hi, I can do it for you on time and with best quality. Hope to hear from you soon, Dennis

$400 USD in 15 days
(7 Reviews)
3.8
webcat

i can do it

$400 USD in 15 days
(20 Reviews)
3.8
nairhr

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$300 USD in 25 days
(8 Reviews)
3.4
Caiapfas

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$350 USD in 7 days
(3 Reviews)
2.5
max420

Our IT developing company has considerable professional expertise to present YOU effectively to the current and potential web audience. All sites created by BMHtech IT developing meet your online goals and effectively More

$300 USD in 12 days
(1 Review)
2.2
ukrainedeveloper

Hi! Please check PMB! Regards Andrew

$200 USD in 1 day
(1 Review)
0.6
NatalyBerm

We are one of the leading web development company based at Chicago, IL We can develop your website and of course quality job is well assured. We have professional people who are having well experience in their respect More

$450 USD in 15 days
(0 Reviews)
0.0
kvillan

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$450 USD in 7 days
(0 Reviews)
0.0
mail2veejay

we are a group of 2 programmers and one designer having proficiency in providing customized database driven application part from dynamic and static sites with a combined experience of over 12 years in VB, ASP MSSQL an More

$480 USD in 21 days
(1 Review)
0.0