Objective: To build a comprehensive, user-friendly, web-based Restaurant Point of Sale (POS) system with advanced features for seamless restaurant management. The system should support table booking, multiple table cart management, food item customization (toppings, combos), and bill splitting.
1. Core Features:
1.1. Table Booking System:
A feature to book tables in advance.
Real-time availability view of tables.
Option to reserve tables for specific times.
Support for managing multiple reservations at a time.
1.2. Multiple Table Cart Management:
Ability to manage multiple table orders simultaneously.
Orders can be assigned to specific tables.
Each table will have its own cart, and multiple carts can be managed in parallel.
Switch between different tables/carts easily.
1.3. Food Items Management:
Add and manage a wide variety of food items with descriptions, images, and prices.
Option to categorize food items (e.g., appetizers, main course, desserts, etc.).
Allow customization for each item (size, spice level, cooking preferences, etc.).
1.4. Toppings and Add-ons:
Option to add multiple toppings or add-ons to food items.
Display prices for each topping or extra item.
Ability to select multiple add-ons for a single item in the cart.
1.5. Combos and Deals:
Allow creation of combos or meal deals (e.g., combo of burger, fries, and drink).
Custom pricing for combo deals.
Include options to customize individual items within the combo.
1.6. Bill Splitting:
Option to split bills between customers seated at the same table.
Split by item, percentage, or evenly.
Provide an option for custom bill splitting (e.g., splitting a specific item between two people).
2. Additional Features:
2.1. User Roles and Permissions:
Admin, manager, and staff roles with different access levels.
Admin can manage food items, prices, and view reports.
Managers can oversee daily operations, tables, and orders.
Staff can take orders and manage payments.
2.2. Order Management:
Option to create, edit, and cancel orders.
Real-time order status (e.g., "In Progress", "Served", "Cancelled").
Kitchen display system integration for order management.
2.3. Payment Integration:
Support for multiple payment methods (cash, card, digital wallets).
Option for partial payments or split payments.
2.4. Discounts and Offers:
Option to apply discounts (percentage or fixed amount) to orders.
Manage promotional offers and special deals.
2.5. Reporting and Analytics:
Generate daily, weekly, and monthly sales reports.
Track sales by food item, table, or category.
View transaction history and payment details.
3. UI/UX Requirements:
User-friendly interface for ease of use by staff.
Responsive design to ensure compatibility with various devices (PC, tablet, mobile).
Fast, seamless navigation between tables, menus, and orders.
4. Technology Stack:
Frontend: HTML, CSS, JavaScript (React.js, Vue.js, or Angular).
Backend: Node.js, Django, Ruby on Rails, or similar.
Database: MySQL, PostgreSQL, or MongoDB.
Integration with third-party payment gateways.
5. Timeline and Deliverables:
Full project completion within [Specify Timeframe].
Regular updates and milestone deliverables.
6. Budget:
Please provide a detailed quote and timeline based on the project scope.
7. Additional Notes:
The system must be scalable and capable of handling high volumes of orders.
Future integration with loyalty programs, customer feedback, and inventory management is desired.
Please provide your experience with similar projects, estimated timeline, and any additional inputs you may have for enhancing the project.
Looking forward to your response!