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Customer Service Consultant

Transform our customer service to become more efficient by streamlining protocols and workflows

Previous experience as a customer service consultant or has built a team form the ground up.

Excellent customer relations and organizational skills required.

Knowledge and use of google sheets, google documents and dropbox.

Experience using Zendesk email, live chat and phone integration.

Experience with Reamaze a plus.

Project management experience preferred.

Prepare and present progress reports to help reduce refund rate.

Skills: Customer Service, Project Management

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About the Employer:
( 0 reviews ) United States

Project ID: #14813986

22 freelancers are bidding on average $172 for this job

$210 USD in 1 day
(43 Reviews)
5.8
Noorjahan786

Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if y More

$165 USD in 30 days
(6 Reviews)
3.6
$155 USD in 3 days
(3 Reviews)
4.4
bpo0995

I have read the description and I believe I am the best fit. I have already worked with customer service for over ten years and I have a team of agents now so we are able to deliver the best results Relevant Skills an More

$155 USD in 3 days
(1 Review)
1.1
pjmananquil

I am reliable and can work in less supervision with more than 3 years experience being a Customer Service Representative. Relevant Skills and Experience I am hands on in doing technical and non- technical services. Sk More

$155 USD in 3 days
(0 Reviews)
0.0
sjindal01

Hi, Hope you are doing well. I went through your job description and realized that I meet most of the criteria. I am a certified Project Management Professional (PMP) and have managed multiple projects. I have al More

$242 USD in 15 days
(0 Reviews)
0.0
$177 USD in 3 days
(0 Reviews)
0.0
gembotz

A proposal has not yet been provided

$200 USD in 5 days
(0 Reviews)
0.0
$155 USD in 3 days
(0 Reviews)
0.0
curtisnathan

International postgraduate and professional agency certifications holder, my experience as Chief Financial Officer and Board Member of both Bahamian and U.S based companies seeking to invest in The Bahamas within the r More

$268 USD in 10 days
(0 Reviews)
0.0
lewisyakima89

I am oriented and organized professional I take pride in completing assignments on time and with accuracy and possess excellent communication skills both written and verbal. Relevant Skills and Experience I have over More

$155 USD in 30 days
(0 Reviews)
0.0
suheljanu

Meet all the required skills. Experienced in working on Zendesk and other customer support software. Please get in touch for more information. Stay tuned, I'm still working on this proposal.

$155 USD in 3 days
(0 Reviews)
0.0
trehangaurav

Process re engineering, structured flow for greater customer experience is the key in today's world. I can work for you as a consultant for long term if required. Relevant Skills and Experience 15+ years of experience More

$155 USD in 3 days
(0 Reviews)
0.0
NoemiF

A proposal has not yet been provided

$275 USD in 7 days
(0 Reviews)
0.0
$155 USD in 3 days
(0 Reviews)
0.0
$30 USD in 3 days
(0 Reviews)
0.0
istiak36

I am an innovative minded person, like to get the new challenges and try by my heart and soul to fulfill them. Relevant Skills and Experience I have been intended and determined that I will provide satisfactory servic More

$155 USD in 3 days
(0 Reviews)
0.0
emreeroncel

Project Manager with CS experience in large IT firm, involved in setting up International Call Center Relevant Skills and Experience Customer Service, Project and Process Management, Salesforce, CRM Proposed Mileston More

$155 USD in 3 days
(0 Reviews)
0.0
$30 USD in 3 days
(1 Review)
0.0
Hamesri

A proposal has not yet been provided

$198 USD in 3 days
(0 Reviews)
0.0