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Phone call quality monitoring project

We are looking for English speaking freelancers to act as our "prospective Client" and test the quality of phone call responses from our customer support / front-desk team.

We will provide a checklist of items to observe during the phone call. The testers should carefully observe the items mentioned in the checklist, complete it and send back the report to us every week and on-demand (within the next 24 hrs).

We require the freelancers to make at least 15 phone calls in a week (including weekends and public holidays) to the service number we provide.

The calls have to made at random time zones (if possible also from different country phone numbers) with more emphasis on - before and after Singapore business hours.

The freelancers will bear the costs of the phone calls.

Please submit your quotation, if interested.

Skills: Customer Service, Customer Support, Phone Support, Virtual Assistant, VoIP

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About the Employer:
( 0 reviews ) Dubai, United Arab Emirates

Project ID: #31578785

13 freelancers are bidding on average $18 for this job

aritrinugroho357

i'm really good and competence as costumer service or phone support, because i have good attitude and skill for serving costumers

$10 USD in 2 days
(0 Reviews)
0.0
bimyblidge031

Hello, I read through your project description and I understand what I need to do, I call place a call through to your customer service as a prospective client to note certain checklist and report back. I can do thi More

$20 USD in 7 days
(0 Reviews)
0.0
aidajoseph321

Dear Hiring Manager, My name is Aida, and I am interested in applying for this Customer-oriented Service Representative position that you listed on freelancer.com. I see that you are looking for someone to test the qu More

$20 USD in 7 days
(0 Reviews)
0.0
rameshmeel852

Hello, Good day! I have read the discretion of your project and understood that you are looking for Phone call quality monitoring candidate. I am glad to inform you that I can do this project as per your requirement b More

$30 USD in 7 days
(0 Reviews)
0.6
iambontala

Hi, I went through job description and I'm great fit for this role. I worked as Lead for customer support team and had a good experience in finding drawbacks and make the team run in straight way. I'll deliver deliver More

$20 USD in 7 days
(0 Reviews)
0.0
Pan14

Hello sir my name is Pankaj Deshmukh because I am a honest person and I am a hard-working and you're project interested

$10 USD in 4 days
(0 Reviews)
0.0
alfogamy

I had worked in Vodafone eg for two years and for Samsung mobile eg for another two years behind my study in faculty of Arts .

$10 USD in 3 days
(0 Reviews)
0.0
Useche17

I would like to work with you guys, the job songs really interested and i have the skills requires for this job, i promise you wont be disappoinment of me, please hire me

$20 USD in 7 days
(0 Reviews)
0.0
emmb32

I am a native English speaker living in the USA. I am on eastern standard time and will charge $10 per call.

$15 USD in 7 days
(0 Reviews)
0.0
izzahazlin

I can speak English fluently and excellent in typing/writing with simple yet meaningful information.

$25 USD in 7 days
(0 Reviews)
0.0
dkutlesicbijader

Hello! :) I would like to offer my services for this job! I think I am the perfect candidate because this is something I do at my current job, in 3 different languages. I am very flexible and adjustable and easy to w More

$20 USD in 7 days
(0 Reviews)
0.0
dhaniramsinghsi1

Your proposal accepted me and I like this job and I have good experience for two years I request to you please give me a chance and thanks for you

$20 USD in 7 days
(0 Reviews)
0.0
RomiaN98

Have been working as a customer care and sales agent in Vodafone UK which is well known for its strict standards of customer happiness not only satisfaction. I showed a remarkable performance in all my targets and som More

$20 USD in 7 days
(0 Reviews)
0.0