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eBay Seller Needs Help Responding to Buyer Questions & Performing Administrative Tasks

We currently receive 100+ sales questions each day on eBay for drop-shipped items. I am expecting this number to grow significantly over the coming months.

I am looking for a "Virtual Assistant" to join our team to help respond to these questions as well as perform various administrative tasks required to keep our eBay store running smoothly.

Your first assignment will be to respond to pre-sales questions. This entails gathering additional information about items we are drop-shipping and/or request additional information from suppliers in order to respond accurately to the prospective buyers. The listings for the items also need to be updated with the information gathered.

Because you will be interacting directly with customers an ability to provide accurate and professional responses is required: You must have native level English reading comprehension and native English writing skills.

You must be available to work on both Saturday and Sunday. Apart from this the work days and hours are quite flexible - but ideally you will be able to log in and respond to customer questions at least a couple times per day between 10am and 6pm US Pacific time. Administrative tasks can be performed outside these hours.

There is no shortage of work to be done, but if you are available at least 20 hours per week to begin with that works for me.

Skills: Customer Service, Customer Support, Research, Virtual Assistant

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About the Employer:
( 0 reviews ) United States

Project ID: #14423130

27 freelancers are bidding on average $11/hour for this job

$11 USD / hour
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swatsgupts123

Dear Sir, I do have excellent English and can completely take care of this Customer support work for you. As per your requirement i will gather the accurate information about the item from supplier and reply to custo More

$11 USD / hour
(0 Reviews)
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$15 USD / hour
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prashushinde9

============== Amazon/EBay MWS API Experts ================= Hello, Most of the requirement of your project scope is already completed by us and we have a demo for you as well. We are Amazon MWS API experts and c More

$14 USD / hour
(0 Reviews)
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$8 USD / hour
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lookingforwork01

To Whom It May Concern: I possess an BA in Communication Studies and Master's in Journalism. I am looking for work which is virtual and flexible. I do have experience with email management and Microsoft Office. Please More

$12 USD / hour
(0 Reviews)
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Cyndrina

I have years of experience in customer service. I am always professional. I am form the United States, so my English skills are not a problem. I also have a degree in English, so only correct grammar will be used. I am More

$11 USD / hour
(0 Reviews)
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$12 USD / hour
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faisal33564

Dear Sir, Greetings. I am Faisal Faizur from Bangladesh. I have checked your full requirement. I met the entire requirement you have asked for. Accordingly, I am very fluent in English. I have knowledge on Photosho More

$8 USD / hour
(0 Reviews)
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tipsymockingbird

I have over ten years experience as an administrative assistant. I managed three companies out of same office with no assistance. I have great time-management skills as well as organizational skills; running three smal More

$12 USD / hour
(0 Reviews)
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dziedzom123

Greetings , My name is Charles a marketing professional with 3 years experience with online and offline marketing/advertising efforts. I have a diploma from the Institute of Commercial Management in customer service a More

$10 USD / hour
(0 Reviews)
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jonna88

Hello there, hope you are doing fine. I am very interested in doing this project and can start working on it after having discussed and awarded. My job before is replying inquires of a customers. Hoping to hear from yo More

$8 USD / hour
(0 Reviews)
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TechNamrata09

Hi, We are extremely dedicated and professional freelancing team. We will complete all our project works within budget and time duration. We are expert in all types of Manual Data Entry and Data Processing Work, Pro More

$11 USD / hour
(0 Reviews)
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alikhan2012

Hi, I have perfect English grammar. I have 3 years of experience in chat and email handling of US customers, which gave me excellent customer handling skills via text. I have provided support for a product Rabb More

$8 USD / hour
(0 Reviews)
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NSExpert

Hi My name is Neha. I would like to be your Virtual Assistant. I'm available 20 hours per week. Can respond customers between 10am and 6pm US Pacific time. Also can manage administrative tasks. I have much ex More

$8 USD / hour
(0 Reviews)
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ziadsaleemi

I am very new to freelancing and have no reviews and recommendations but I am really looking forward to work with someone for a long period of time. All I need is a chance to prove myself. I am available on weekends as More

$9 USD / hour
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marchille16

Even if I am just a newbie but I know my skills and dedication to work will be my keys in order to do the task assign to me. Hope you will consider my application. Thank you.

$8 USD / hour
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sheilatutor

I am already a proprietor of an Ebay storefront so I am well aware of the type of questions that can arise and the research involved in answering them properly. In addition, I also understand and have put into practice More

$11 USD / hour
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Phoebe1317

Good day! My name is Phoebe and I would like to be your virtual assistant to your e-commerce shop. I have an experience in handling e-commerce shop such as Amazon, Ebay and Shopify. My work before is handling and runni More

$8 USD / hour
(0 Reviews)
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cindiegroup

Hello, my name is cindy, nice to meet you, i am a chinese girl located in beijing, i have bachelor degree in english and master degree in marketing. i have more than 8 years working experiences as souring managers and More

$12 USD / hour
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