Closed

Customer Service representative (US BASED PROCESS)

it's a full-time job.

40 hours per week.

We Need Full-time availability

Evening and Night shifts only.

Rotational shifts.

Good Command over English.

Freshers can also apply.

Essential Functions/Core Responsibilities:

Assist customers with questions and problems; research and provide a resolution

Troubleshoot issues

Solve problems that may be unstructured and require use of conceptual thinking

Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)

Listen attentively to customer needs and concerns; demonstrate empathy and build rapport

Prepare complete and accurate work, including appropriately notating accounts, as required

Participate in activities designed to improve the customer service experience and business performance.

System Requirements:

Wired [login to view URL] 5MBPS (MINIMUM)

Windows-based computer or Laptop.

USB Headset.

The successful candidate will be paid Rs 20,000 - 25000/- Monthly

Salary will be paid Biweekly.

Skills: Sales

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About the Employer:
( 33 reviews ) Delhi, India

Project ID: #28297505

7 freelancers are bidding on average ₹26119 for this job

scorpioNouman

Hi there, I am highly interested in this project. I am well experienced and willing to offer my services on a long term basis. I am available for more than 8 hours a day. I ensure full time availability. I am holding a More

₹25000 INR in 30 days
(2 Reviews)
2.4
joshuasenoron128

Hi, my name is Joshua Señoron and I’m from the Philippines. I'm very excited to be considered for this role. I have 4 years of call center experience both outbound and inbound. 1-year experience as Telemarketing Agent. More

₹12500 INR in 1 day
(0 Reviews)
0.0
determined79

Hi there! My name is Lora Cruse and I am a highly-skilled, college-educated woman with years of useful experience in numerous fields, including but not limited to telesales, telemarketing, sales, marketing, management, More

₹33333 INR in 5 days
(0 Reviews)
0.0
Freelaurie

Hello I am a proactive person and dedicated to my work with passion, I am dedicated to providing solutions in virtual administration tasks, data entry and everything related to providing development to your requireme More

₹25000 INR in 7 days
(0 Reviews)
1.6
georgevarghese36

Hi There, I am interested in your project . I have good experience and able to handle frustrated customers easily. problem solver, quick learner, upselling, good communication, good phone etiquettes, maintain aht and More

₹25000 INR in 7 days
(0 Reviews)
0.0
dhirenbhargav

Hi, I am Dhiren from Mumbai. Please find my resume details in the following link: [login to view URL] I have 16 years of B2C and B2B experience in various departments like management, customer s More

₹25000 INR in 30 days
(0 Reviews)
0.0
TANYADOM

I am have worked in areas of fashion designing, management, coordinator, data entry, sales agent, management jobs and are looking for a talented and experienced I believe that my experience and skill in this background More

₹37000 INR in 7 days
(0 Reviews)
0.0