*Hotel Reservations - Confirmation - Cancellation - Rebooking
*Same day Booking, Hotel doesn't have booking
1. Schedules are by rotation from monday to Sunday from 9am to 6pm or 12pm to 9pm EDT with 2 days off.
2. Has a solid command of the English language.
3. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at [login to view URL]
4. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original.
5. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper phone behavior and call quality.
How to apply: please respond with a cover letter that includes the following:
1. The language level that you have (should be 90% or above)
2. Your customer service experience
3. Your schedule availability
About the company:
We are a customer service call center with headquarters in California, US and San Jose, Costa Rica. We have been operating independently since 2007 and have successfully contracted remotely for over five eight now.
Job Type: Full-time